Junior or Intermediate Helpdesk Analyst to support a laptop deployment and provide tier 1 user support.
S.i. Systems
Calgary, AB-
Number of positions available : 1
- Salary To be discussed
-
Contract job
- Published on January 29th, 2025
-
Starting date : 1 position to fill as soon as possible
Description
Our Public Sector Client is seeking a Junior or Intermediate Helpdesk Analyst to support a laptop deployment and provide tier 1 user support.
Calgary based candidates, 4 days a week onsite, downtown Calgary. **The successful candidate will need to obtain or hold an enhanced reliability clearance (requires 5+ years in Canada)**
Must Have:
- 2+ years Helpdesk experience providing tier 1 support in a Windows environment
- Previous Laptop deployment experience
- Experience imaging and wiping computers
- Experience moving and setting up office hardware
Nice to Have:
- Experience with Office 365 (Troubleshooting, deploying, configuring, etc.)
- Experience with SharePoint
- Experience training end-users
- Mobile device deployment
Requirements
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undetermined
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