Sr. Application Analyst in JIRA to provide support to the clients application for a consulting company

Our client is looking for a Sr. Application Analyst in JIRA to provide support to the clients application for a consulting company.

Overview:

Senior Analyst Candidate is expected to thrive in a fast-paced, dynamic environment and deliver high quality written products, in a timely manner. You will be an accomplished self-starter with exceptional interpersonal communication skills (verbal, presentation, written), and who possess a very strong capability to facilitate collaborative business decisions amongst business and IT stakeholders. Must be extremely adept with quickly organizing information from multiple sources, and rapidly producing succinct and accurate business documentation using predetermined methods and templates.

Must Have's:

• 8+ years of experience as an Application Analyst
• Atlassian Certified
• JIRA experience
• ITIL 4 Certified with expertise in ITSM, JSM, and Incident Management
• Strong background in solution design and consulting
• Proven experience in leading complex consulting initiatives

Responsibilities:

• Work with the system business owners to enhance and expand the system, using the system built in tools and extend it with code when needed
• Work with QA testers to test the changes and work with business owners during acceptance testing
• Deploy the tested changes to production following a deployment procedure- Update operational documentation of the system and create additional documentation

Requirements:

• In depth knowledge of all Atlassian tools
• Atlassian certified- ITIL4 certified, ITSM, JSM, Incident Management, design, and consulting
• A proven ability to architect and lead complex consulting projects
• Goal oriented and an ability to work well under pressure
• A proven ability to build strong relationships with customers
• Professional organizational and project management skills
• Strong communication and negotiation skills