Benefits
Air conditioning
L'usine d'assemblage et les bureaux de STERIS sont climatisés.
Company discounts
Des partenariats avec d'autres entreprises permettent aux employés de STERIS d'obtenir des rabais pour de l'assurance générale, l'achat d'une automobile, l'abonnement à un centre de conditionnement physique, etc.
Disability insurance
Le régime d'assurance collective de STERIS couvre l'invalidité. La courte durée est couverte par l'entreprise (pas de prime à payer pour l'employé) et la longue durée est couverte par l'assureur externe.
Employee assistance program
Un programme d'aide aux employés (PAE) complet est offert aux employés de STERIS.
Employee referral bonus
STERIS a un programme de prime pour les employés qui réfèrent des candidats pour des postes ouverts.
Flexible hours
Pour la majorité des postes de bureau, l'horaire de travail est flexible.
Free parking
Le stationnement de STERIS est vaste et gratuit.
Insurance
Compte de soins de santé flexible
Long-term disability insurance
Medical and paramedical expenses coverage
Le régime d'assurance collective de STERIS couvre les frais médicaux et paramédicaux.
Paid sick leave
Pour les postes réguliers, une banque de 5 jours de congés de maladie par année est offerte. Pour les cadres, une politique de maintien du salaire en cas de maladie est en place.
Registered retirement savings plan
Un REER collectif est offert aux employés de STERIS. L'entreprise contribue jusqu'à concurrence de 3% du salaire de l'employé.
Reimbursement of tuition fees
STERIS offre un programme de remboursement de frais de scolarité jusqu'à concurrence de 600$ par année.
Short-term disability insurance
Vision care insurance
Le régime d'assurance collective de STERIS couvre les soins de la vue.
Years of service recognition
Description
Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional Customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as a Field Service Technician.
At STERIS, our Field Service Technicians act as the face of our company by ensuring top-notch service for our customers. In this field-based, Customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other Customer locations to maintain, troubleshoot, service, and provide calibration and installation support on complex mechanical, electro-mechanical and electronic units. In addition, you will be responsible for building positive relationships with Customers and colleagues, as well as completing necessary administrative tasks.
Candidates with these skills often excel in this role:
HVAC repair, Mechanics and maintenance, Refrigeration, Appliance repair, Washer repair, Industrial boilers and chillers, Industrial equipment repair, Diesel and automotive engine repair, Aviation repair, Plumbing and electrical work, Steam, water, and condensate systems, Pneumatic and hydraulic systems.
What you'll do as a Field Service Representative
* Drive Customer satisfaction through pro-active communication and commitment to resolving Customer's issues/problems.
* Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
* Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
* Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, perform installations as required, etc.
* Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.
* Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to Customers.
* Communicate promptly and efficiently with Customers providing informative status updates.
* Be a positive ambassador for STERIS at Customer sites.
The Experience, Skills and Abilities Needed
Required:
* High school diploma or GED with 2+ years of experience in a mechanical/technical role.
* Must have a valid provincial driver's license with acceptable record and must maintain all required vaccines.
* Ability to travel to the USA for training.
* Ability to work flexible hours (at times outside "normal business hours") and travel as required.
* Strong technical, organizational, problem-solving and troubleshooting skills.
* Excellent verbal and written communication skills.
* Experience with navigating a computer and exposure to Microsoft Office programs.
* Comfortable working independently without supervision.
* Flexibility to handle multiple, changing priorities.
* Willingness to work in a hospital setting that may include visibility to emergency trauma.
Preferred:
* Associate's or Bachelor's Degree in Mechanical or similar degree.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Market Competitive Pay
* 3 weeks vacation and (12) added holidays
* Excellent Healthcare, Dental and Vision Benefits
* Company Vehicle
* Company Cell Phone/Laptop
* Tools, Equipment, Uniforms provided
* Long/Short Term disability coverage
* Retirement plan with company match
* Excellent opportunities for advancement and stable long-term career
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