Patient Admin Associate - Sunnybrook Centre for Independent Living - Regular full-time 2024-10481

Summary of Duties

• Prepare and co-ordinate all clerical activities for clinics, such as booking client appointments, chart preparation for 7 services
• Preparing correspondence to support clinics; ongoing communication with supervisors
• Duties include: Patient Registration and updating of patient information and scheduling appointment
• Handle large volume of incoming calls, emails; book large volume of referrals
• Other administrative duties as required

Qualifications/Skills

• Two year Business/Office Administration diploma
• One year of Administrative/Business experience in a hospital/health care environment preferred
• Candidates who have successfully completed the hospitals PAA training will be given priority consideration
• Successful completion of Medical Terminology course
• Competent in Microsoft Office software, Sunnycare, Pathway Healthcare Scheduling(PHS), Quadramed and Enterprise Express Editor, Navigator, OR Manager and WSIB Emergis
• Excellent inter-personal skills and ability to work well with a diverse group of individuals
• Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fast-paced, high volume team environment
• Proven ability to organize work-flow and function under fluctuating case/workload demands for 7 services; time management, accuracy and attention to detail skills required
• Keyboarding at 40w.p.m. with maximum 5% error rate
• Proficiency with electronic payroll system is required
• Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
• Satisfactory attendance standards