Patient Administrative Associate - Holland Centre 6 East - Casual 2023-220892

Sunnybrook Health Sciences Centre

Toronto, ON

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Summary of Duties

Responsible for providing administrative, clerical and secretarial support to the nursing units by:

Assisting in coordinating nursing unit activities;
Coordinating patient admission/discharge/transfer;
Liaising with both internal and external customers;
Responding to telephone and reception inquires for both internal and external customers;
Assumes other responsibilities and duties as required.

Qualifications/Skills

Successful completion of secondary school required;
Post-secondary business/secretarial courses;
Successful completion of SHSC PAA training;
Computer/typing skills including Windows and MS Word are required;
Keyboarding at 40 w.p.m. or 106 n.k.p.m.;
Minimum two years’ experience in a busy Nursing Unit preferably in a hospital/health care environment;
Ability to work under pressure in a fast-paced environment with flexibility and diplomacy while providing excellent customer service;
People person with strong verbal and written communication skills, customer focused, with attention to detail;
Good interpersonal skills and ability to work well with a diverse group of individuals;
Excellent organizational skills.