Receptionist 2 - Odette Cancer Centre - Regular Full-Time - 2024-11399

Summary of Duties

To provide reception services to the patients, families, clients and staff of the Odette Cancer Centre. Duties include but are not limited to:

• Responding to all incoming calls
• Greeting and interacting with all visitors and staff
• Managing all incoming and outgoing mail
• Distribution of all electronic faxes
• Ensuring all deliveries are signed for and distributed appropriately
• Ordering of all supplies as needed, i.e. courier waybills,
• Call the appropriate vendor for maintenance of fax and photocopier equipment
• Sorting of all courier waybills for accounting purposes
• Ensuring the reception area is neat and organized
• Responding to physicians’, patients’, families’ and caregivers’ real time queries related to virtual care appointments, including troubleshooting technical challenges and login support

Qualifications/Skills

• Require successful completion of a two (2) year community college diploma, plus a minimum of 2 years of related practical experience or an equivalent combination of education and experience
• Demonstrated proficiency with various computer software packages including Microsoft Outlook, Word and Excel
• Proficiency in keyboarding, at least 40 wpm
• Demonstrated excellent customer service and problem solving skills
• Demonstrated excellent ability to communicate effectively on the phone and in person
• Demonstrated proficiency in English grammar, with excellent written communication skills
• Ability to work independently and efficiently with minimal supervision
• Strong organizational skills in order to meet deadlines