Specialty Representative

Description

This individual will coordinate the actions of the cross functional team (bringing the right people together) to identify and close care gaps within the customer journey and community. Their purpose is to create value for all stakeholders: HCPs, patients and the client. This person, driven by passion and curiosity, will work to accelerate the HCP experience with the product through the appropriate engagement channels, gain consent, and apply data and insights to drive smart, informed and value-based conversations with specialists, key clinics, and other critical stakeholders. These strong competencies must support the development of local business plans that create value for HCPs to achieve improved patient outcomes and exceed sales goals across their region.

Reporting to the Regional Business Manager, this collaborator will work with territory sales reps to deliver on the commercial strategy and increase HCP knowledge and adoption of the product through innovative customer solutions. Critical for success will be the ability to partner with Medical, Marketing and Market Access to develop an integrated and coordinated cross-functional customer engagement/ solutions territory plan.

Job Responsibilities and Duties include, but are not limited to, the following:

• Develop strong customer relationships by creating value through better understanding the customer’s needs, patient journey and gaps in therapy and deploying solutions accordingly.
• Serve as a resource/consultant to customers and staff regarding guidelines, best practices and a connector of networks
• Maximize use of commercial resources growing the customers’ confidence in prescribing the product for appropriate patients
• Partner with local GP reps (Product Specialists) to ensure a holistic community understanding of the therapeutic treatment paradigm enabling coordinated/integrated customer engagement plans
• Building comprehensive call plans on targets utilizing strategic vision and corresponding tactics in addition to cross-functional inputs
• Communicate territory activity in an accurate and timely manner as directed by management
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Minimal overnight travel as indicated by the needs of the business

QUALIFICATION REQUIREMENTS

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of specialty field sales experience and/or account management
• Demonstrated experience delivering outstanding results
• CNS/Psychiatry experience is an asset
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales
• Launch experience strongly preferred
• Must live in the territory's geography
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Comfortability with uncertainty and high expectations
• Strong capabilities in integrating different channels (omni channel/digital) to create an exception HCP experience
• Strong interpersonal, presentation, and communication skills

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.