Practice Lead I, Quality Engineering

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

About This Role

We are looking for a Practice Lead 1 QE Manager who will be responsible for leading, supporting and guiding a Testing Program or a group of multiple IT testing projects to realize ambitious business targets.

• Manage a team of QE professionals in providing a broad range of test services and solutions, ensuring standards are met and objectives are achieved.
• Manage large QE Program/Projects supporting multiple technologies and platforms across Digital, Guidewire & legacy solutions.
• Create Test strategies/test Plans for parallel initiatives running in Agile framework.
• Improve the overall automation coverage and test efficiencies and thereby generate cost savings.
• Implement ways to optimize the overall testing.
• Good technical knowledge on Functional and API automation tools to guide the team.
• Ensure planning for the responsible portfolio including budget (actual/ forecast), skill sets, resourcing (hiring/ allocations/ re-alignments), and location
• Work with technology stakeholders to understand requirements, attend workshops, identify resourcing requirements, provide initial estimates and define the operating/ governance model
• Build Trust and partnership among the team, peer group and effectively drive synergies across departments to ensure optimal utilizations and best use of talent.
• Drive QE transformation for the responsible team including planning, trainings, hands on assignments and project executions. Manage resource planning, forecasting, reviewing project assignments, utilizations. Ensure resources are ready and trained as per delivery pipeline
• Work with Enterprise and internal groups to provide metrics/ KPI, implement organization best practices, participate in recruitment events and build strong partnership with vendors.
• Implement QE Best practices at every opportunity and ensure accurate status tracking/ reporting
• Ensure stakeholder alignment and management across the programs and departments through timely and accurate status reporting. Be able to project the value of QE, automation, non-functional at multiple levels including project management, executives through timely and accurate metrics.

Good to have

• Previous Banking experience or TD experience
• Understanding of Guidewire Product, Claims Insurance domain knowledge.
• Ability to work in a behavior driven development model (BDD), Scaled agile framework
• Experience in leading Tier 1, 2 programs with multiple teams and across BU/ LOB/ Departments

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):