Description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
What sets us apart?
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
- The Home Depot Values that inspire team work and comradery amongst Department Leaders and associates
What you will be doing:
- Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)
- Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team
- Teaching and training associates on how to reduce shrink
- Recognizing and rewarding good performance based on feedback from Voice of the Customer survey
- Ensuring all paperwork and procedures are completed according to standard operating procedure
- Work with vendors, merchants, Assistant Store Managers and Store Managers
- Scheduling Associates for effective coverage
- Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture
- Developing associates and future leaders via position-based core curriculum learning program
- Follow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved
What we are looking for:
- Ability to work a flexible schedule; including days, evenings and weekends
- Excellent organizational, interpersonal and customer service skills
- Excellent decision making ability and problem solving skills
- 1-2 years experience as a supervisor / leading teams
