Description
Overnight Freight Team Associates are responsible for stocking products/merchandise and organizing the sales floor to create a pleasant and safe shopping environment.
Key Responsibilities:
Handling Merchandise
• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.
Ensures Customer Satisfaction
• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Maintains Safety and Security
• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.
Competencies:
• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results
Skills:
• Interpersonal skills
• Organizational skills
Direct Manager/Direct Reports:
• Freight Team Supervisor
Travel Requirements:
• None
Physical Requirements:
• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Hybrid Work:
• Dependent
Working Conditions:
• Working within a flexible schedule that includes overnight shift and may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
• Highschool Diploma or Equivalent
Minimum Years of Work Experience:
• 1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience:
• NA
Certifications:
• NA
Other Requirements/Assets:
• Knowledge of operating reach trucks, forklifts and order picker machines an asset
