Description
Merchandising Associates (MEAs) merchandise and maintain various product sets in The Home Depot retail environment to enhance the customer experience, increase sales and maximize inventory turns.
Key Responsibilities:
Merchandising: General Service, Tasking, Packdown, and Projects
• Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
• Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner
• Maintain copy of most recent planogram inside upright beam adjacent to product set
• Build displays and fixtures using basic hand tools
• Maintain, order, and install display material/signage/brochures
• Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels.
• Maintain aisle
• Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings.
• Maintain bay service records and other documentation as directed.
• Execute one off projects as required by store, district, and regional leadership.
Customer Service
• Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily
• Partner with store leadership to markdown all damaged or un-sellable merchandise
• Answer questions regarding the store and products for the customers.
• Partner with store associates to find necessary products to fit the customer's needs.
Other
• Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
• Follow standard operating and safety procedures.
• Complete assigned training curriculum
• Other duties as assigned
Competencies:
• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
Skills:
• Basic computer skills with knowledge of web based applications.
• Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals.
• Follows safety policies and procedures. Identifies and corrects safety hazards.
• Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work.
• Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards.
Direct Manager/Direct Reports:
• Reports to Merchandising Execution Supervisor (MEAS)
Travel Requirements:
• No travel requirements for this role
Physical Requirements:
• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:
• Dependent
Working Conditions:
• Working within a flexible schedule that typically starts early in the morning
• Warehouse environment that can be dusty and noisy
• Doors are frequently open, causing drafts and interior temperature changes
Minimum Education:
• GED
• Highschool Diploma or Equivalent
Minimum Years of Work Experience:
• N/A
Minimum Leadership Experience:
• N/A
Certifications:
• N/A
Other Requirements/Assets:
• 1 year of relevant working experience
