Admin Assistant- Genetics

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca

Job Description:

Responsibilities:

• Provide support to current and future patients of the Genetics Clinic
• Organizes and prepares patient charts for new consults, family histories and follow up patients that are scheduled with the Genetic Assistants and/or Geneticist
• Duties include data entry, complete Pedigree development, EPIC documentation and risk assessment tools
• Assists with screening or triaging of referrals, case preparation and post appointment activities
• Communicates directly with patients and external providers when results are delayed and/or not received within a specified timeframe
• Ensure pertinent information is included in all submissions to Ontario Health and Third Parties
• Actively participate in committee’s and Working Groups connected with the genetics clinic
• Assists with research studies, chart audits and other educational opportunities
• Liaise with community partners, specialists and primary care providers in the continuum of care
• Organize and arrange bloodwork collection for all patients of the Genetics Clinic including out of country bloodwork and shipping
• Obtain all essential consents, paperwork and prepare for each appointment scheduled with the Genetic Counsellors

Requirements:

• Minimum 1-year prior experience working in a Genetics Clinic Setting
• Genetic Assistant Training Certificate is highly desired
• Excellent knowledge of community resources and liaison/referral experience
• Expert at utilizing online documentation systems, Outlook, Excel
• Experience working within a clinical genetics/metabolic service.
• Strong knowledge of clinical genetics, molecular biology and/or genetics technology.
• Hospital experience and knowledge of the health system is an asset. Scientific writing experience is an asset.
• Proven excellent interpersonal and communication skills
• Proven ability to work effectively as a member of a multidisciplinary team and independently
• Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public
• Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
• Utilize protective equipment provided and identify and reports hazards
• Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community Excellent work performance and attendance
  
  

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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