Description
SENIOR COORDINATOR, ENTERPRISE APPLICATIONS
INFORMATION & COMMUNICATIONS TECHNOLOGY DIVISION
Non-Union Level 7: $118,652 - $141,646
Hybrid work model: 80 Sheppard Avenue East, Toronto
The TCDSB offers comprehensive benefits and pension plan, generous vacation, and additional days off and professional development opportunities.
Our Vision
At the Toronto Catholic District School Board (TCDSB), we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and self. We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At Toronto Catholic, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community. Ontario Catholic School Graduate Expectations, Our Catholic Values and the Board’s Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.
The TCDSB is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters.
With a staff of 14,000, the Toronto Catholic is a dynamic school board and is seeking a Senior Coordinator, Enterprise Applications.
CRITERIA FOR AN INTERVIEW ARE AS FOLLOWS:
Minimum four (4) years degree from a recognized University or college in computer
science, or a related field
Minimum of seven (7) years of management or equivalent experience
Prior experience in training and development within a corporate environment is beneficial
Excellent communication and interpersonal skills
Strong leadership and management skills, ability to motivate, mentor and coach diverse team to coordinate, leverage and support large initiatives and operational workflows
Ability to invest in a demanding learning process and apply it to development programs to ensure that training schemes are up-to-date and useful
Experience with vendor management, contract negotiation, resource management, budget planning and forecasting
Sound knowledge of instructional systems design and instructional design models
Proactive and self-driven, with a strong commitment to continuous learning and professional development
MAJOR DUTIES AND RESPONSIBILITIES:
Reporting to the Head of Enterprise Applications and Solution Delivery, the Senior Coordinator of Enterprise Solutions is responsible for implementing sustainable and creative digital solutions to support the academic and business centric design of products and services and lead the design, development and delivery of training relating to enterprise application. The role will be involved in building collaborative relationships with a diverse network of stakeholders towards cultivating strong outcomes through respectful, inclusive, and strategic partnerships inside, outside and across the TCDSB system. Duties and responsibilities include, but are not limited to:
Identify opportunities for constructive innovation and look for opportunities for positive disruption to promote progress and continuous improvement
Oversee product management, ensuring deliverables are successfully implemented and aligned to TCDSB Multi-Year Strategic Plan and organizational priorities
Oversee and guide the software development process
Developing, deploying, sustaining, and transforming large-scale service-oriented products and services while retaining knowledge of systems and architectures in complex organizations
Incorporate research and design methodologies to develop inclusive, responsive, seamless products and services
Manage large-scale, complex, high-profile, and high-risk technology initiatives that are enterprise-wide in scope
Supervise and mentor the following teams: enterprise application, documentation support and software development; set performance goals, provide feedback, and address performance issues
Prepare reports, budget forecasts, as well as cost and benefit analysis as required
Organize and coordinate day-to-day operations within the software development management teams to ensure that processes run smoothly and contribute to maximum productivity
Collaborate with management and software developers to determine software solution requirements, understand the organization’s needs and align software development goals accordingly
Oversee third-party managed services to foster and manage vendor relationships, vigilantly monitoring adherence to service level agreements and cultivating robust partnerships with vendors.
Direct training, documentation and support activities to enhance employee skills, improve performance and foster continuous organizational learning about Enterprise Applications and ICT initiatives
Direct the development of comprehensive training plans that address identified needs to individual roles and organizational goals
Coordinate the analysis of client feedback to enhance and strengthen the training programs to ensure the training program remains responsive, relevant, and robust in meeting the evolving needs of the TCDSB
Lead the identification of current and future training needs, orchestrate the strategic development of training from planning to implementation and evaluation, and manage the allocation of resources for these training initiatives
Develop, recommend, and modify policies, procedures, and technical assistance methods to adapt to evolving needs and requirements, including implementing these strategies and enforcing standards to ensure quality and consistency
Oversee the formulation of evaluation strategies, assessment of the effectiveness of individual training modules, compilation of comprehensive reports of evaluation outcomes, and the development of strategic plans for quality enhancement
Manage the Aspen Student Information System, encompassing maintenance, configuration, issue resolution through collaboration with vendors, diagnosis of software-related problems, and ensuring strict adherence to standards and regulations
Oversee the resolution of incidents and issues related to Enterprise Applications, utilizing our ticketing system and knowledge base
Perform any other duties as assigned or required
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Diversity and Inclusion:
The TCDSB is committed to fostering a diverse workforce. We especially welcome applications from individuals who would contribute to the further diversification of our staff, including but not limited to, those who are Indigenous, Black, 2SLGBTQ+, and racialized. You are invited to voluntarily indicate if you identify as such a person. This information will be kept confidential.
Barrier-Free Recruitment and Selection
The TCDSB is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the TCDSB Fair Hiring Policies and Accommodation Process. https://5il.co/1dkld
Interested applicants are asked to submit a résumé, cover letter no later than Wednesday, June 26, 2024.
Applications are to be submitted online through Apply to Education.
We thank all applicants, however, only those selected for further consideration will be contacted.
