Description
Start
Date: As soon as possible
Salary: Band
3 ($65,325 - $76,421)
Hours: 35
hours per week
Worksite: Muskoka
Education Center, Bracebridge, Ontario
Posting: MM-2024-09-24-07
Trillium Lakelands District School Board (TLDSB) encompasses the
municipalities of the City of Kawartha Lakes, Haliburton County, and the
District Municipality of Muskoka. With approximately 16,000 students, TLDSB has
41 elementary schools, 7 secondary schools, and 6 alternate education and
training centres.
Reporting to the Transportation Supervisor, the successful candidate
will have a leadership role in the Transportation Department. Specifically, the
position is responsible for assisting in the supervision and coordination of
the transportation function of the Board; database and software maintenance; and
ensuring the continued implementation, maintenance and upgrade of services from
both a cost and efficiency perspective according to the Board’s policies,
procedures and the guidelines of the Ministry of Education
Overall, the Transportation Officer will contribute to student
achievement and the TLDSB Mission Statement ‘Better
together in a safe and caring learning community’ by ensuring that
qualified students have safe and equitable access to transportation services in
order to access TLDSB learning institutions.
Primary Responsibilities include :
Administer daily departmental route planning activities required
to operate the transportation system (responsible for a group of routes,
schools and Operators);
Assist with the creation of transportation routing;
Track contract performance management for Operators in their
area of responsibility;
Receive phone calls, concerns, inquiries from parents, schools
and operators;
Resolve transportation issues with parents, schools and
operators including receiving and investigating complaints, suggestions,
supplying appropriate responses and implementing necessary changes;
Carry out general office duties which include sending Parent
Paid to Drive invoices to Accounting, sending files / templates to third-party
providers and managing medical plans of care;
Routing
Software management, updates, technical support (lead, troubleshoot, report,
resolve, share with staff);
Assist
in the creation / gathering of information for Ministry or Board reporting;
Oversee
& assist in the contract payment process;
Oversee
& assist staff in preparing for school start-up by communicating with parents,
Operators, schools about pick times, routes (times and schedules) and seating
plans;
Assist
Transportation Supervisor as required, managing staff and department in
Supervisor’s absence;
Lead
designated projects and manage ad-hoc special projects; coordination of
Specialized Services Transportation;
Perform
documentation updates for department and training manuals;
Other
duties as assigned.
Education:
Post-secondary
diploma in transportation or equivalent field of study;
Additional
training courses in computer operation and software programs.
Experience:
2 to 5 years of progressive experience in a
school board setting;
Working
knowledge of Provincial legislation related to school transportation;
GIS,
routing software experience considered an asset.
Knowledge/Skill/Ability:
Excellent
interpersonal skills and superior verbal and written communication skills;
proven customer service skills especially dealing with difficult people/having
difficult conversations;
Demonstrated
organizational ability, initiative, and attention to detail;
Ability
to function independently and as a member of a team, dealing with confidential
information and multiple priorities in a complex environment;
Valid
Ontario driver’s licence;
Geographical
knowledge of Trillium Lakelands DSB area would be an asset.
Working Conditions:
Office
building working environment;
Frequent
amounts of concentration, attention to details, visual exertion, and
keyboarding;
Pressure
to meet deadlines, and interruptions;
Occasional
Travel.
Qualified applicants are asked to submit a
cover letter and resume quoting posting #MM-2024-09-24-07 no later than 4 p.m.
on Tuesday, October 8, 2024, to Sara Manol at sara.manol@tldsb.on.ca .
Please be advised that as a condition of
employment the successful candidate will be required to provide an original
copy of a valid Police Records Check with a Vulnerable Sector Check dated
within 6 months prior to the date of hire.
The Trillium Lakelands District School Board would like to thank all
respondents; however, only those selected for an interview will be contacted.
Trillium Lakelands
District School Board complies with the Accessibility for Ontarians with
Disabilities Act (AODA). If you require accommodation for a disability during
any stage of the recruitment process, please contact the Principal/Supervisor
to whom you are submitting your application.
