Application Support Analyst

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Preparing for clinical transformation through the implementation of a new health information system (HIS) requires a dedicated team that brings together clinical and Digital expertise.

About Altum Health

Altum Health is a division of University Health Network, Canada’s premier academic research hospital. In collaboration with top professionals in healthcare, Altum Health offers a unique opportunity for service provision and client-centred initiatives that contribute to exceptional quality standards.

Our highly talented teams aid to deliver quality services and outcomes to injured clients. We are leaders in disability management with expertise that spans the continuum of care: Musculoskeletal injury, concussion, post-COVID care and mental health. Providing “The Right Care. Always” means delivering evidence-based care by top multidisciplinary teams, while giving back to the public health system.

In FY 21/22, the newly formed digital health team embarked on a digital discovery journey, culminating with clarity with a 3 Year Digital Strategy. The first phase will focus on “Stabilizing Clinical Delivery Services & Consolidating Core Applications”.

Position Overview

The Epic Application Support Analyst, is an integral member of the Digital Health Team, within the Digital Health Strategy and Strategic Program Delivery Portfolio. This position works closely with other members of the Digital Health Strategy and Strategic Program Delivery Portfolio, Altum staff and consultants, UHN Digital team and/or the technical vendor(s) to support identified applications for Altum Health including both clinical and business applications. The Epic Application Support Analyst, will participate in support activities, system and business analysis, system upgrades and testing. The energy, enthusiasm, and dedication of this individual will allow the Digital Health Team to contribute to the successes of the organization.

Primary Responsibilities:

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.