12385 - Manager, International Agreements

Department
Waterloo International
Employment Type
Permanent
Time Type
Full-Time
Hiring Range
$89,881 - $112,351
Job Category
Government/External Relations

The Manager, International Agreements has a leadership role in the development and management of the University of Waterloo’s institutional international agreements. The Manager is responsible for the stewardship of international agreements at the University of Waterloo, including the negotiation and administration of institutional agreements. The Manager is also responsible for outreach at the University, to ensure the effective engagement and support of departments for executing selected commitments under these agreements.

Stewardship of International Agreements

• The Manager has institutional responsibility for the administration of institutional-level international agreements with partner universities, government agencies, businesses, non-profit organizations, etc. worldwide for student exchange and mobility, employee mobility, training programs and other initiatives
• Leads the tracking coordinating and negotiating international agreements involving more than one University department, and for the collaborative development and operationalization of a strategy for student exchange, joint academic program, articulation/pathway and mobility agreements
• Engages in discussion with Waterloo International colleagues, the Office of Research, the Student Success Office, and other departments to determine partnership direction
• Contributes to unit discussions regarding the University’s strategic partnerships as well as the development and maintenance of the University’s international relationships
• Ensures and applies best practices regarding international agreements in higher education
• Represents Waterloo International and the University at selected conferences, meetings, workshops and other events related to international agreements and partnership building
• Undertakes special projects and participates in University and external committees and working groups related to international agreements and partnership building as assigned

Agreement Negotiation and Administration

• Works closely with international collaborators as well as Faculties, Student Success Office, Co-operative Education & Career Action, Graduate Studies Office, Registrar’s Office, Office of Research, Office of Advancement, Secretariat’s Office, Office of the General Counsel, President’s Office, Office of the Provost and other departments across the University to draft, negotiate and finalize agreements involving more than one University department
• Works closely with partners with respect to student mobility agreements: leads in agreement architecture and partner dialogue during agreement development and review; receives strategic input from other managers in Waterloo International and operational feedback and priorities from campus partners
• Works closely with the Office of Research with respect to partnership agreements that underpin specific research agreements: leads in agreement architecture and partner dialogue during agreement development and review; gathers outcomes and commences agreement renewals and amendments
• Oversees effective, efficient and coordinated processes related to agreement approval and workflow implementing a strong culture of continuous improvement
• Develops metrics and monitors agreements and ensures accurate data collection and reporting related to agreement tracking and outcomes
• Applies evidence-based decision making as a critical part of new agreement development, agreement renewal assessment, and continuous improvement efforts

University Outreach

• Leads discussion and receives input from University stakeholders regarding partner direction and initiating new agreements
• Proactively engages with departments to ensure terms and activities of agreements are executed with the full support and appraisal of Waterloo International
• Collaborates and facilitates the sharing of information and cooperation among University departments involved in agreements and initiatives
• Takes a lead client service role in Waterloo International, responding to inquiries from the University community and acts as a liaison to build and maintain strong working relationships with Faculties and other University partners including Student Success Office, Co-operative Education & Career Action, Graduate Studies Office, Registrar’s Office, Office of Research, Office of Advancement
• Develops and implements messaging to engage with the University community on internationalization initiatives and international agreements of interest and impact to departments and individuals
• Provides accurate and timely data and information and input for briefing materials and promotional initiatives

• Bachelor’s degree or equivalent combination of education and experience required
• Significant experience building and maintaining relations with internal and external stakeholders
• Experience in a university environment strongly preferred
• Experience working in intercultural and/or international settings
• Three years+ experience with leading the negotiation and maintenance of inter-institutional agreements, preferably international in scope
• Proven strength in collaboration and relationship management
• Superior interpersonal skills including the ability to interact using tact and diplomacy while interacting with a wide range of internal and external contacts
• Strong attention to detail and organizational abilities
• Excellent written (and editing) and oral communication skills
• Exceptional time-management skills with ability to handle competing deadlines in a fast-paced environment
• Demonstrated strategic thinker with experience designing and/or improving business processes and practices
• Ability to develop and maintain databases and effectively analyze and present information
• Multiple language skills are an asset

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.