Workforce Management Analyst - Full-time

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: eHomecare
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Weekends\u00A0
Location: This is a hybrid remote/work-from-home position, and the successful candidate must reside in Ontario. On-site attendance is required periodically

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

• Responsible for following the WFM processes including forecasting, developing optimal rotations, and capacity planning for all Home Care Programs.
• Facilitates site weekly and monthly WFM production meetings.
• Promotes workforce management process to all stakeholders across the site and provides awareness of WFM framework.
• Participates in process improvement with Manager Workforce Management and other stakeholders updating, documenting the WFM training manual.
• Conducts Ad hoc and regular data analysis to identify opportunities to improve effectiveness & efficiencies, as part of defined projects.
• Provides necessary notice/recommendation to site management related to hiring and training new service providers and CSA\u2019s in order to maintain appropriate and cost efficient FTE counts.
• Possesses in-depth understanding of KPI performance for all sites and provides recommendations for improvements.
• Conducts analysis and develops rotational schedule and communication with the union groups and appropriate staff.
• Ensures developed schedules are in compliance with the collective agreement specific to the program.\u00A0
• Provides support and input for future Collective Agreement negotiations.
• Participates in site labor management meetings.
• Trend visits volume patterns and adjusts staffing levels accordingly.
• Monitors trends of turnover to use data for future forecasts.\u00A0
• Provides data and reports to support the annual budget preparation process and funder reports as required.
• Other duties assigned by the Manager Workforce Management. \u00A0

• Collaborates effectively with the workforce management, site staffing administrator and site management team.\u00A0
• Provides guidance to DED/SNR Manager and Nurse Managers in all areas relating to Workforce Management.
• Facilitates discussions with relevant internal and external stakeholders to determine requirements of programs and projects.\u00A0

• Post-Secondary education in a Business Program.
• 3 years previous experience in workforce oversight including a minimum of 1 year experience creating and maintaining rotations and/or schedules.
• Demonstrated experience in the health care system.
• Experience with a unionized environment is considered an asset.

• Advanced Microsoft Excel skills.
• Capable with Business Intelligence applications.
• Knowledgeable of the WFM frame work and related tools such as Procura, Cognos, and WFM Excel Macros.
• Excellent communication skills.
• Strong attention to detail.

• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Ability to speak French is an asset in French Designated areas
• May be required to wear Personal Protective Equipment