Description
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
I. Job Summary
Manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers and/or District Operations Managers will report directly to this role.
II. Essential Duties and Responsibilities
Essential Function
- Manages the District’s day-to-day operations and provides daily support to drivers in ensuring safety, service,
- and savings.
- Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.
- Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.
- Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
III. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- Education: Associate's Degree, High School Diploma or GED and 2 years of relevant work experience.
- Experience: 2 years in a role with supervisory and/or P&L responsibility (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
- Valid driver’s license
C. Other Knowledge, Skills or Abilities Required
- Experience in a position involving at least 2 of the following: operations, customer service, community relations, health and safety, financial and human resource function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required.
- Bilingual (French and English) - We require a bilingual speaking manager because this role requires frequent interactions and communications with employees, customers and others who are located outside of Quebec.
IV. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: office setting / on the road
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply".
