Specialized Computer Analyst - Application Analyst

The person who coordinates, manages and supervises the analysis, implementation, evolution, implementation, support and operational support of projects concerning complex, multi-site information systems that affect several sectors of the organization.

He/she acts as an expert in his/her field of specialization. He/she coordinates the work of a team of IT analysts and technicians.

SPECIFIC FUNCTIONS

• Deploy, support and maintain applications (Admin, Clinical, Social services);
• Analyze business processes related to the acquisition or replacement of IT systems/applications;
• Translate business requirements into functional specifications;
• Ensure the integration and implementation of new solutions;
• Design and implement performance and information integrity testing strategies;
• Ensure the maintenance and required changes with the perspective of continuous improvement;
• Conduct proofs of concept for innovative technologies;
• Produce all training and communications materials required for the technology portion of the project;
• Produce technical Go-Live plans as well as backup plans when required;
• Follow up on technical tasks required to complete projects in collaboration with the PMO;
• Maintain and develop the documentation of the technological architecture;
• Manage the entire cycle of interface (Ex.: HL7) application development, including analysis, design, specification, implementation, go-live and support;
• Work closely with application teams, subject matter experts and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements;
• Configure and maintain the monitoring of the applications in the monitoring tools (Orion SolarWinds);
• Configure and maintain database servers and processes;
• Supervise and administer Microsoft Office 365;
• Manage and maintain the Virtual machines inventory of applications;
• Perform routine security audits, system updates and routine maintenance to preserve the applications security;
• Organize and follow up on service requests and technical support;
• Contribute to the development of internal procedures, processes and documentation.