Administrative Support III

Reporting to the Unit Manager of the Pediatric Cardiology Clinic at the Stollery Children’s Hospital, this position provides a wide range of clerical support for the Pediatric Cardiology Clinic and Program. Responsible for the review and preparation of outpatient records and requisitions for lab tests for clinic visits. Creation of clinic templates, preparing clinic schedules and booking urgent cases. Provides registration and booking services, including telephone triage for the Pediatric Cardiology Clinic and clerical support to the department including physicians, nurses and other staff. We are looking for a dynamic, highly skilled, detail and quality-oriented individual who thrives in a fast-paced environment. This is an exciting role and opportunity if you are looking to be part of a high performing team, dedicated to providing excellence in pediatric cardiac care.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Requires strong interpersonal, telephone, and organizational skills, with the ability to multitask in a busy environment. Responsibilities include patient registration, outpatient scheduling support, and other administrative duties. Must align with Patient and Family Centered Care values and be willing to cross-train within the Stollery Children’s Hospital. Completion of the Medical Office Assistance program and proficiency in Connect Care Administrative roles are required, along with 3-5 years of experience in an ambulatory setting. Intermediate MS Office skills, excellent time management, adaptability, and the ability to work independently in an interdisciplinary team are essential. Must maintain confidentiality, meet deadlines, and handle physical tasks such as lifting and transporting supplies. Compliance with organizational policies is required.

Connect Care, Netcare and Microsoft Office experience preferred.