Administrative Support III

The Endocrinology and Metabolism Program is a medical ambulatory care centre that provides outpatient services through a variety of clinics. The Administrative Support III position is pivotal in receiving and processing referrals, scheduling patients, facilitating communication with patients, staff, physicians, other departments and providing other clerical support to the program such as front reception, checking in patients, and organizing/faxing reports. This fast-paced, demanding administrative support job involves juggling multiple tasks and must efficiently handle incoming requests, troubleshoot issues, and maintain a high level of accuracy. Strong communication skills with clients/team members and proficiency in various software tools such as Microsoft Office are crucial for success in this role.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Key Position Requirements: Demands strong organizational capabilities. Collaborative team-orientated approach. Strong interpersonal communication and telephone skills. Minimum qualifications: Two years of administrative experience in inpatient or outpatient/ambulatory care settings within the past three years. Intermediate Microsoft Office proficiency (skills will be tested during interview). Minimum typing speed of 50 words per minute (to be assessed during interview).

Medical Office Assistant or Unit Clerk certification preferred.