ISL 24R - Scrum Master

A great opportunity to take the next step in your career.

MINISTRY OVERVIEW
Dedicated to making life better for people in British Columbia, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

DIVISION OVERVIEW
The Government Digital Experience Division (GDX) is responsible for ensuring government services and information are available online through government’s main web presence at www.gov.bc.ca, and that ministry programs and services are informed by the input and experiences of the people in British Columbia.

GDX works to help government understand the informational needs of people in the province, and to help the public find and access the services they need from government. GDX supports people-focused policy development and great service experiences. The division delivers products and services to ministry partners and organizations including design and delivery of public engagement projects, field research with service users, plain language writing of online service information, analytics, and training. It supports the technology of online applications and websites including gov.bc.ca, and the technology that delivers news releases.

JOB OVERVIEW
The Scrum Master is responsible for leading technology project planning, design, implementation and close out, and for the management of the agile sprint process for a scrum team. Your leadership, people and creative problem-solving skills assure that projects deliver measurable results while building and maintaining positive relationships.

Job Requirements:

Education and Experience:

• Degree in Computer Science; OR
• An equivalent amount of education/experience may be considered.
• Minimum of two (2) years experience with each of the following:
  • Service design experience.
  • Working with e-commerce, web development, and UI best practices.
  • Agile lifecycle management practices and tools.
  • Agile software development methodologies.

Preference may be given to applicants with:

• Scrum Master Certification

For questions regarding this position, please contact Neha.Mukhi@gov.bc.ca

About this Position:
This is a temporary opportunity until 12/11/2025. This temporary appointment available which may be extended or become permanent.
An eligibility list may be established for future permanent and/or temporary opportunities across the Ministry of Citizens' Services.
Remote work is allowed. This position can work up to full time from their home in British Columbia subject to an approved Telework Agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
The position headquarters will be Victoria, Vancouver, Richmond, Surrey or Prince George.
Please refer to MyHR for more information on Temporary Market Adjustments.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire (COMPREHENSIVE): YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.