Bar Supervisor/Administrative Assistant, Golf

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Since its inception, Hylands Golf Club has matured into a top-quality golf facility that offers a full range of services and amenities to its 1200 members and their guests. A true jewel among Canadian Forces golf facilities, Hylands continues to host numerous regional, national and international events. As part of CFMWS, our mandate is to provide affordable golf to our local military personnel and their families.

As a Bar Supervisor/Administrative Assistant, you will contribute to an excellent customer experience at Hylands Golf Club. You will organize, supervise and schedule the day-to-day bar activities for big events and the everyday moments. You will build a rapport with the military community and be part of various military traditions.

The Bar Supervisor/Administrative Assistant will provide administrative support and a variety of services such as preparing and serving beverages, maintaining inventory of bar stock and ordering supplies and assisting in the set-up and take down of social and military functions. You will operate a Point of Sales system; prepare reports on cash/inventory transactions such as daily sales reports (DSR) and ensure compliance with provincial liquor legislation and regulations. You will also perform administrative duties such as maintaining member files, preparing and distributing correspondence, and actioning renewals, cancellations and deferrals.

The ideal candidate will have experience working at a golf course including experience with golf management software such as tee reservation and point of sale systems. The candidate should also have experience working with large memberships in a fast paced, client facing environment.

This is a position where you will play a leadership role while working as part of a team to ensure the best customer experience for our military members and community in a fun and positive workplace. If you thrive in a customer-focused environment, have strong interpersonal and organizational/ administrative skills and enjoy working in a team environment - this opportunity is for you!

Education, Certifications and Licenses

High school diploma AND several years of experience in food & beverage sector, office administration or a related field

AND

Must be of legal age to serve alcohol in Ontario
Must possess a Responsible Service of Alcohol certification (Smart Serve)

Experience

In bar operations
In office administration
In budget administration
In cash handling
In inventory control
In personnel administration
In working with Golf Management Software and Point of Sales system Buz

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills and Abilities

Bilingual (English and French) Essential

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

This is an on-site position with an assigned work location.

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg)

May be required to work evenings or weekends depending on operational requirements.

This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement for the UFCW local 175 bargaining unit at CFSG Ottawa-Gatineau.

As soon as possible

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.