Climbing Wall Attendant

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Climbing Wall Attendant monitors the facility and ensures that all climbing equipment and wall are ready for use; monitors clients to ensure safety and provide emergency or first aid assistance when required. They instruct and demonstrate program activities and techniques; adhere to schedule of the facility and assist with scheduling use of the facility.

The Climbing Wall Attendant also performs routine maintenance and safety inspections of equipment and of the climbing wall, as required and monitors equipment returns and ensures proper storage.

Education, Certifications and Licenses

High school diploma AND some years of experience in a climbing wall environment or a related field.

AND

Current CPR and Standard First Aid certification

Current Climbing Wall Association (CWA) Instructor qualification or Association of Canadian Mountain Guides (ACMG) Climbing Gym Instructor Level 1

Experience

In climbing wall operations

Knowledge

Of climbing wall equipment and operations

Of climbing instructional techniques

Of injury prevention

Of health and safety practices

Of group dynamics

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English Essential / Bilingual (English and French) an asset

Reading: None

Writing: None

Oral: Functional

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts provided through CF One Member Appreciation.

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

The successful candidate will be required to complete a Vulnerable Sector Check.

This is an on-site position with an assigned work location.

March 17, 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.