Senior COTS Application Specialist

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Senior COTS Application Specialist provides technical leadership for the maintenance and implementation of Microsoft tools and technologies - Dynamics, Power Automate, Power Pages etc... They build applications and web pages using low-code or no-code components. They provide technical expertise on fintech and insurtech industry trends and standards.

Education, Certifications and Licenses

College diploma or certificate in Software Development, Computer Programming or a related field AND several years of experience in software development, support and maintenance.

Relevant certifications in CRM Dynamics and Power Pages are a plus.

Experience

Minimum of 7-10 years of experience in CRM Dynamics and web development working for a financial institution.

Extensive experience with Microsoft Dynamics CRM, including customization, configuration, and integration.

Extensive experience in designing technical solutions and performing peer reviews.

Strong knowledge of Power Pages for creating and managing web pages, forms, and portals.

Expert in developing custom applications using Power Apps and creating automated workflows and processes. Should be able to own technical issues and provide leadership to bring these issues to resolution.

Ability to design and implement data visualization and reporting solutions using PowerBI.

Proficient in programming languages such as C#, JavaScript, HTML, and CSS.

Experience with SQL Server and other database technologies.

Experience with Azure services and cloud-based solutions.

Ability to design and implement API integrations with third-party systems.

Expert in managing CI/CD pipelines to ensure efficient and reliable software delivery.

Proven experience in leading and mentoring technical teams. Capable of working independently with minimal supervision and highly self-motivated

Excellent communication skills to interact with stakeholders and understand their requirements.

Experience in coordinating and facilitating technical discussions with vendors and other cross functional team.

Ability to troubleshoot and resolve complex technical issues independently.

English or French Essential, Bilingual (English and French) an asset

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

The selection process will be done virtually.

This temporary employment is expected to end on 30 April 2027.

Skills and Abilities

Analytical Thinking: Strong analytical and critical thinking skills.

Adaptability: Ability to adapt to changing technologies and business needs.

Collaboration: Strong teamwork and collaboration skills.

Customer Focus: Commitment to delivering high-quality solutions that meet customer needs.

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

05 May 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.