Senior Manager, Military Family Services

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services (MFS) and will provide advice and guidance on programs and services and ensure consistent application of MFS programs, policies and services.

The Senior Manager, Military Family Services will ensure Military Family Resource Centre (MFRC) compliance to the Memorandum of Understanding (MOU) and the Service Level Agreement and participate and lead the development of policies, Standard Operating Procedures (SOP), reports and briefs as well as lead the research, analysis and evaluation of information and statistical data in order to provide recommendations.

Education, Certifications and Licenses

Bachelor’s degree in Social Work, Business Administration, Community Development or a related field AND several years of experience in the non-profit and/or family resources programs

Experience

In the development and implementation of community programs

In planning and facilitating presentations and workshops

In developing, interpreting, implementing and applying policies, procedures, and relevant legislation/regulations

In budget administration

In project management

In personnel administration

In business planning

In the not-for-profit sector, an asset

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English Essential, bilingual an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Enhanced Reliability Clearance and Vulnerable Sector Check.
This is an on-site position with an assigned work location.
The selection process will be done virtually.

January 06, 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.