Senior Operations Manager (Programs/Services) - paid relocation to Moose Jaw, SK

Canadian Forces Morale and Welfare Services (CFMWS). A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At CFMWS, we love what we do. And we live it too.

Are you ready to take the lead and drive innovation? Do you excel in confronting challenges directly and thrive in a team environment? As Senior Manager, Personnel Support Programs (PSP) at CFMWS, you will be at the helm of our operational efficiency, spearheading strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to nurturing a commitment to outstanding customer service, you will be instrumental in delivering programs and services to your clients - members of the Canadian Armed Forces and their families.

As Senior Manager, PSP, you will plan, coordinate, manage, and control the operations and delivery of Personnel Support Programs, including hospitality (Messes), physical fitness, sports, recreation, health promotion and community service programs.

You will be responsible for the management and administration of personnel and program delivery for the teams located in Moose Jaw (SK) and Southport (MB) including the financial oversight of various funds. You will liaise and partner with other divisions of CFMWS and participate in the development and implementation of Base policy, as well as oversee fitness training and sports programs, policies, and directives.

As a leader, you recognize the importance of communication for success and will cultivate effective dialogue within your team while adeptly handling any conflicts that emerge.

If you have a customer-centric mindset, are autonomous, adaptable, and maintain a constant focus on business, we invite you to become a part of our team!

Education, Certifications and Licenses

Bachelor’s degree in Business Administration, Commerce, Physical Education, Recreation, or Health Promotion, AND several years of management experience in a related field

OR

A demonstrated equivalent combination of education, training and/or experience. This includes, but is not limited to demonstrated military education, training or experience

Experience

In planning, managing, controlling and evaluating the operations and delivery of multi-business operations

In providing advice and guidance

In business and strategic planning

In managing projects

In financial administration

In budget administration

In personnel administration

In writing, interpreting and applying policies, procedures, regulations and applicable legislations

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English Essential / Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

This is an on-site position with an assigned work location (CFB Moose Jaw)

The successful candidate may be eligible for relocation benefits

January 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.