Visual Merchandising & Operations Manager

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Lead a Brilliant Career.

Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are.

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.

So why should your career be anything less than extraordinary?

What’s in it For You?

• A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do

• Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues

• Leadership coaching and development opportunities at all levels

• Benefits package inclusive of parental leave top-up, retirement savings, “Living Well” Program, and more

• A generous Associate discount of up to 40% off of top brands

What to Expect:

As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor-ready for customer purchase.

This role reports to the General Manager and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company.

Desired Traits:

People Leadership & Development - You are passionate about training, coaching, and developing associates on merchandise placement, execution, and style. You lead and manage a team to meet or exceed expectations and work together on potential solutions to problems in order to drive day-to-day operations of the business.

Collaboration - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management, and back-of-house operational excellence. You are well-versed in building and leveraging your relationships with vendors and other business partners to support the store.

Strategic Thinking - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from the back of the house to the selling floor (including pricing, signing, visual, merchandise, and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store.

Creativity - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life.

Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers, and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination.

What You Will Bring to the Team:

• Proven retail management experience

• Experience with Return to Vendor, Transfers, Markdowns, Markups, and Productivity in regard to receiving Merchandise and placement

• If required, the ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders

• Comfortability working with various technologies pertaining to an omnichannel environment

• Ability to work a flexible schedule, including days, evenings, weekends, and/or holidays.

Thank you for your interest in HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.