Technical Assistant
Dynacare
London, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
-
Emploi Permanent
- Publié le 20 février 2025
-
Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Description
Why Dynacare is an amazing place for YOU:
WORKING CONDITIONS
Position at Dynacare
Job Posting: Technical Assistant
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next Technical Assistant?
The Forensic Toxicology Department has an opening for a Technical Assistant in London, Ontario. The Technical Assistant will oversee the quality of testing processes and workflow. This will include a preliminary review of results data (specifically data from a mass spectrometer) to identify and escalate concerns, identify repeat testing requirements and prepare information for the MLT to review and approve results. They will providing technical training and technical oversight of lab assistants and troubleshooting. They will participate in all quality assurance programs and ensure company and Ministry of Health (MOH) guidelines are observed. Technical Assistants are required to use fine hand manipulation, visually examine specimens and systems, and monitor instruments and other equipment. This role requires critical analysis skills and the ability to focus on and manage multiple tasks.
This is an 18-month full time contract role, working Monday to Friday (day shift). Guaranteed 37.5 hours a week. Flexibility is required to meet the needs of the business.
Internal job posting closes on February 25, 2025.
Internal job posting closes on February 25, 2025.
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
- Apply extensive technical expertise to review quality of testing, recognize and escalate concerns to an MLT
- Assist with the development of new methods or modifications to procedures
- Participate in SOP development and updates as necessary
- Responsible for data processing (i.e. calculations, data review, data entry, archival, etc.)
- As part of high complexity testing:
- Prepare samples, reagents, solutions, standards, and reference material for analysis
- Perform analysis and analyze testing data to coordinate and oversee additional quality checks and tests
- Record test results according to established procedures, including transcription checking, prior to result review and release by MLT
- Summarize testing completed and present test quality summary data for review and approval by MLT
- Oversee and coordinate work in process, ensuring efficient testing that maximizes throughput and TAT compliance
- Provide technical training and technical oversight of lab assistants as required
- Troubleshoot and escalate concerns to an MLT
- Perform instrument/equipment calibration, troubleshooting, maintenance, and/or repairs as required
- Corrects nonconformance and potential nonconformances, including participating in proficiency test programs in consultation with an MLT
- Must be able to recognize unsatisfactory analytical performance and suggest appropriate corrective actions
- Provide input to team and leadership for improving performance
- Where required, may perform CLA or Sr. CLA duties to maximize testing throughput
- Field questions from other teams regarding problem samples and questions
- Responsible for the follow-up on missing samples, overdue results, documentation, and results as and when required
- Resolve technical and specimen problems, escalating result approvals to MLT where required
- Ensure all inquiries and problems are handled in a courteous and professional manner
- Ensure that quality control checks are performed as required in documented work instructions
- Responsible to follow all relevant pre and/or post analytical quality protocols as described in the company quality assurance manual
- Perform advanced equipment maintenance as required
- Verify and oversee quality, maintenance and housekeeping tasks performed by the team
- Document all maintenance performed, including minor troubleshooting following manufacturer’s instructions
- Observe and report all malfunctions in equipment and maintain all required logbooks for routine equipment
- Maintain confidentiality regarding sensitive topics as appropriate
What YOU bring to the role:
KNOWLEDGE, EDUCATION AND EXPERIENCE
- 2 years of related experience required
- MLT certification is an asset/preferred
- Mass spectrometry experience an asset
- Knowledge of full range of scientific disciplines used in the lab
- Advanced post-secondary education in related science required
- High information processing capability
SKILLS AND ABILITIES
- Advanced skills applicable to senior tasks that may be assigned
- Ability to multi-task in a fast-paced environment
- Understanding and experience with advanced instrumentation and technology, specifically mass spectrometry
- Good verbal and written English communication skills
- Keen attention to detail
- Exceptional interpersonal skills and the ability to work in a team centered environment
- Excellent organizational and self-management skills to work independently
- Aptitude to share knowledge to develop internal employees
WORKING CONDITIONS
- Required continuous standing/walking with use of fine motor skills with high visual requirements
- Required to perform some carrying and lifting a maximum of 30 pounds
- Following universal precautions, required to working with clinical human specimens, chemicals, and noise variances
- Shift work required
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
JOB DESCRIPTION
Job Title
Stratum
Technical Assistant
S1
Function
Operations
Various
Department
Date
Created/Revised
Reports To
Manager, Laboratory
September 2020
JOB SUMMARY
High-level description of the purpose of the job
The Technical Assistant will oversee the quality of testing processes and workflow. This will include a preliminary
review of results data to identify and escalate concerns, identify repeat testing requirements and prepare information
for the MLT to review and approve results. They will providing technical training and technical oversight of lab
assistants and troubleshooting. They will participate in all quality assurance programs and ensure company and
Ministry of Health (MOH) guidelines are observed. Technical Assistants are required to use fine hand manipulation,
visually examine specimens and systems, and monitor instruments and other equipment. This role requires critical
analysis skills and the ability to focus on and manage multiple tasks.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
List of critical duties that the incumbent is expected to perform Same as Sr CLA, MLT, both
•
•
•
•
•
Apply extensive technical expertise to review quality of testing, recognize and escalate concerns to an MLT
Assist with the development of new methods or modifications to procedures
Participate in SOP development and updates as necessary.
Responsible for data processing (i.e. calculations, data review, data entry, archival, etc.)
As part of high complexity testing,
•
•
prepare samples, reagents, solutions, standards, and reference material for analysis
perform analysis and analyze testing data to coordinate and oversee additional quality checks and tests
•
Record test results according to established procedures, including transcription checking, prior to result review
and release by MLT
•
•
Summarize testing completed and present test quality summary data for review and approval by MLT
Oversee and coordinate work in process, ensuring efficient testing that maximizes throughput and TAT
compliance
•
•
•
•
Provide technical training and technical oversight of lab assistants as required
Troubleshoot and escalate concerns to an MLT
Perform instrument/equipment calibration, troubleshooting, maintenance, and/or repairs as required
Corrects nonconformance and potential nonconformances, including participating in proficiency test programs
in consultation with an MLT
•
•
•
•
•
Must be able to recognize unsatisfactory analytical performance and suggest appropriate corrective actions
Provide input to team and leadership for improving performance
Where required, may perform CLA or Sr. CLA duties to maximize testing throughput
Field questions from other teams regarding problem samples and questions
Responsible for the follow-up on missing samples, overdue results, documentation and results as and when
required
•
•
•
•
Resolve technical and specimen problems, escalating result approvals to MLT where required
Ensure all inquiries and problems are handled in a courteous and professional manner
Ensure that quality control checks are performed as required in documented work instructions
Responsible to follow all relevant pre and/or post analytical quality protocols as described in the company
DISCLAIMER
This job description represents only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities,
tasks and duties. Other duties, as assigned, may become part of the job.
Page 1 of 3
JOB DESCRIPTION
Job Title
Stratum
Technical Assistant
S1
Function
Operations
Various
Department
Date
Created/Revised
Reports To
Manager, Laboratory
September 2020
quality assurance manual
Perform advanced equipment maintenance as required
Verify and oversee quality, maintenance and housekeeping tasks performed by the team
Document all maintenance performed, including minor troubleshooting following manufacturer’s instructions
Observe and report all malfunctions in equipment and maintain all required logbooks for routine equipment
Maintain confidentiality regarding sensitive topics as appropriate
•
•
•
•
•
TIME ALLOCATION OF RESPONSIBILITIES/ACCOUNTABILITIES
Summary of responsibilities and percent of time spent performing each
•
•
•
•
Senior technical testing tasks
Quality assurance and quality control
Equipment maintenance
Staff training and oversight
INTERNAL AND EXTERNAL RELATIONSHIPS
Jobs managed by this role. Description of the relationships and liaisons with other functions and the nature of these
interactions. Include both internal and external contacts
Direct Reports
•
None
Internal
•
•
Contact with staff from across the organization
Contact with department head or delegate, technologist and other co-workers
External
•
•
Contact with suppliers and vendors
Contact with clients as and when required
KNOWLEDGE, EDUCATION AND EXPERIENCE
Knowledge, educational requirements and relative experience required to perform the job
•
•
•
•
5 years of related experience required
Knowledge of full range of scientific disciplines used in the lab
Advanced post-secondary education in related science required
High information processing capability
SKILLS AND ABILITIES
Technical and social process skills required to perform the job
Technical Skills
•
•
Advanced skills applicable to senior tasks that may be assigned
Ability to multi-task in a fast-paced environment
DISCLAIMER
This job description represents only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities,
tasks and duties. Other duties, as assigned, may become part of the job.
Page 2 of 3
JOB DESCRIPTION
Job Title
Stratum
Technical Assistant
S1
Function
Operations
Various
Department
Date
Created/Revised
Reports To
Manager, Laboratory
September 2020
•
Understanding and experience with advanced instrumentation and technology
Social Process Skills
•
•
•
•
•
Good verbal and written English communication skills
Keen attention to detail
Exceptional interpersonal skills and the ability to work in a team centered environment
Excellent organizational and self-management skills to work independently
Aptitude to share knowledge to develop internal employees
OTHER CONSIDERATIONS
Other relevant or important information regarding this job
Confidentiality
•
Preserve and safeguard all confidential employee information during the course of employment with Dynacare
Proficiency
•
Approximately 3 months required to learn all aspects of the job
WORKING CONDITIONS
Physical and Environmental Demands
•
•
•
Required continuous standing/walking with use of fine motor skills with high visual requirements
Required to perform some carrying and lifting a maximum of 30 pounds
Following universal precautions, required to working with clinical human specimens, chemicals and noise
variances
•
Shift work required
SIGNATURES
Employee
Name:
Signature:
Signature:
Date:
Date:
Immediate Manager Name:
Human Resources* Name:
Signature:
Signature:
Date:
Date:
Laboratory/ Medical Name:
Director*
* if applicable
DISCLAIMER
This job description represents only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities,
tasks and duties. Other duties, as assigned, may become part of the job.
Page 3 of 3
Exigences
Niveau d'études
non déterminé
Années d'expérience
non déterminé
Langues écrites
non déterminé
Langues parlées
non déterminé
D'autres offres de Dynacare qui pourraient t'intéresser
- Partager cette page
- Partager sur Facebook
- Partager sur Twitter
- Partager sur LinkedIn
- Imprimer l'offre
Chercher d'autres emplois
On crée le match parfait
Jobillico te propose instantanément les offres d’emploi qui te correspondent.
Importe ton CV
