Return Agent - Vancouver International Airport
Enterprise Holdings
Richmond, BC-
Nombre de poste(s) à combler : 1
- Salaire À discuter
- Publié le 17 avril 2025
-
Date d'entrée en fonction : 1 poste à combler dès que possible
Description
- Must be at least 18 years of age.
- Must have a High School Diploma or GED equivalent
- Must have a current and valid British Columbia Full Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record (DUI/DWI).
- Proficient in English, written and verbal comprehension.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Minimum 6 months part time or full time relevant experience required in one of the following:
- Sales
- Customer Service (i.e. Retail, Restaurant, etc.)
- Management/Supervisory experience (i.e. Sales or Service industry)
- Organizations/Clubs – at a leadership level
- Community Involvement/Volunteerism – at a leadership level
- Must have an open availability Sunday-Saturday, 40 hours a week, between the airports operating hours of 5am-1:30am.
- Assist all customers with the rental return process.
- Effectively resolve all customer service issues.
- Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
- Advise and review rental charges, and provide an accurate receipt to the customer.
- Assist other employees in keeping lot organized for ease of access and traffic flow.
- Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
- Positively represent the Company to all vendors and the general public.
- Ensures the security of company assets.
- Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Exigences
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