Contracts & Performance Coordinator, Mental Health and Substance Use - Surrey

Make a Meaningful Impact as Our Contracts and Performance Coordinator for Mental Health and Substance Use.

Are you driven by the opportunity to enhance mental health and substance use services? Join our team as a Contracts and Performance Coordinator for MHSU and play a pivotal role in driving improvement initiatives.

We're seeking individuals with a Bachelor's degree in Business Administration, Finance, or a related discipline, coupled with five years of recent experience in contract management and performance improvement. If you have a background in finance, project management, or change management, we encourage you to apply.

Experience with LEAN methodology is considered a valuable asset, as it aligns with our commitment to efficiency and effectiveness. As our Contracts and Performance Coordinator, you'll have the opportunity to implement LEAN principles to streamline processes and enhance service delivery.

Watch this video to learn how Fraser Health supports mental health, hosted by our President, Dr. Victoria Lee: Navigating mental health with compassion

To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

This position is responsible for the oversight, maintenance and monitoring of contracts for MHSUS contracted partners.

Accountable to ensure contracts held with external /contracted service providers are effectively managed and perform according to FH standards and best practices. Monitors contracts throughout their life cycle; develops strategies for corrective actions and/or contract changes to mitigate variances regarding operational and performance standards. Applies LEAN methodology to workflow processes; provides recommendations to contract managers regarding their contracts. Ensures congruency of opportunities for provincial funding and regional needs.

Collaborates and consults with FH departments concerning requirements; works with operational leadership to define contract management expectations for service contracts to ensure consistency and integration with strategic and operational goals. Monitors, develops and recommends resolution for the mitigation of variances in service delivery and funding of contracted service partners.

Bachelor's degree in Business Administration, Finance or related discipline, plus five (5) years' recent related experience with contract management and performance improvement, including experience in finance, project and/or change management; or an equivalent combination of education, training and experience.

Experience in LEAN methodology (improvement of customer value through process improvement) is considered an asset.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge of contract management and performance improvement as it relates to contracted health care practice, delivery and services.
• Knowledge of risk management concepts and practices.
• Ability to integrate administrative, professional and operational aspects of projects and programs in an effective and efficient manner.
• Demonstrated leadership, analytical, planning and evaluation skills.
• Demonstrated negotiation and facilitation skills coupled with ability to resolve complex multi-stakeholder issues.
• Ability to work independently and as a member of a team.
• Strong interpersonal and teambuilding skills with ability to develop and maintain effective working relationships with vendors and a variety of internal/external contacts.
• Ability to operate related equipment including related software applications.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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