Events Coordinator

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort in both guest facing and behind the scenes roles, we have something for everyone.

Some of our guest facing opportunities include working on the Food and Beverage or Recreation and Leisure teams. Our Guest Services and Shuttle teams, or the FH Fine Food and Starbucks teams are also great opportunities to be in guest facing roles. During the summer months you could join the Marina or the Nest Golf Club.

If you are looking for a job that ensures the fundamental operations of our Resort run smoothly and typically work away from guests, our Culinary, Security, Maintenance, Landscaping, and Housekeeping teams would be a great fit for you.

Working at Friday Harbour is unlike anywhere else. Be a part of the action, contributing to this one-of-a-kind Resort.

Colleague Perks
- Complimentary golf (friends and family rates for your Guests)
- Complimentary use of recreational equipment (canoeing, kayaking, Fat Bikes, snowshoes, skates, etc.)
- Discounts at Friday Harbour retailers and restaurants
- Group medical and dental benefit coverage*
- Company matched pension plan and optional savings plans*
- Employee Assistance Program and free Headspace membership
- Exclusive Friday Harbour corporate partner discounts
- Training and development opportunities
- Colleague events and appreciation activities

* Privileges are subject to review and change.

Role Summary
The Events Coordinator is responsible for assisting in the planning, and execution of all resort events to be delivered to brand standard. They will support in the preparation of related documentation, event operations, and collaborate with internal divisions to ensure consistent, high-level service throughout pre-event, event and post-event production. They must support various areas of the organization based on operational needs when events are not scheduled. The Events Coordinator is an ambassador of Friday Harbour and must ensure that each guest has a memorable experience.

Responsibilities

• Works closely with the Events team in execution of event details including site plan and event schedule
• Executes event operations to the highest level with safety, with Guest experience the priority
• Coordinate and communicate with clients, both internal and external regarding event details
• Assist in managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, and communicating with teams
• Collaborate with various internal departments to respond to all Member and Guest requests
• Ensure all events are set up per specifications on event order including audio visual, food and beverage, furniture and equipment setup with attention to detail
• Assist in other departments or perform cross-functional duties as required when events are not scheduled.
• Create sales opportunities for future events during client liaisons and during events, including possessing a strong working knowledge of the company to further these sales opportunities
• Maintain organization and cleanliness of all venue space, equipment, and storage space by assisting with management of on-site production
• Execute daily check ins on vendors to ensure security requirements and paperwork are complete
• Be knowledgeable about programs available and help promote them to guests
• Ensure that applicable policies and procedures, regulatory ordinances, governing laws and generally accepted protocol and practices are followed
• Respond to guest and department inquiries with respect to programs and activities
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• Post-secondary education in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
• Previous experience in hospitality or event planning
• Must demonstrate flexibility and adaptability to support various departments and operational needs
• Experience in a luxury resort environment
• Strong knowledge of the local area
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

• Must be able to work flexible hours including evenings, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surfaces
• Significant exposure to varying weather conditions

Join our team and make every day feel like Friday.

*All candidates must be legally eligible to work in Canada. Friday Harbour is unable to assist candidates in obtaining Canadian work authorization.

*Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.