Senior Site Reliability Engineering Specialist

Location: Montreal
Bilingual: French/English

We are hiring an elite SRE with a passion for building fault-tolerant, scalable systems in the cloud. You bring a performance engineering mindset to everything you do - balancing innovation with reliability. You’ll lead SRE best practices, SLIs/SLOs, observability frameworks, and automated incident response for mission-critical services. You will collaborate with cross-functional teams and work hands-on in designing, building, and enhancing cloud-based architectures, engineering standards, and operational excellence strategies. This role will place you at the heart of innovation, where your deep technical knowledge and strategic thinking will have a tangible impact on both our clients and CGI's future cloud initiatives. If you're a proven leader in your field and ready to shape the future of cloud technology in a dynamic, client-facing environment, we want to hear from you. This is your opportunity to work with cutting-edge technologies, influence industry-leading transformations, and be part of a collaborative, innovative team at CGI.
Who are You?
You are a senior practitioner who thrives on solving complex problems at scale. You're curious, collaborative, and constantly looking to raise the bar on how software and infrastructure are delivered. Your technical leadership and passion for continuous improvement set you apart. You are a strong communicator, equally comfortable in high-level strategic conversations and low-level technical design discussions. You understand what it takes to bridge gaps between business goals and technical execution. With a mindset rooted in continuous learning, you champion modernization, automation, and pragmatic transformation. You are trusted by stakeholders for your sound judgment, admired by peers for your depth of knowledge, and valued by teams for your ability to elevate the work around you. At CGI, we recognize top talent and give it the space and support to thrive.

• Develop and maintain monitoring, logging, and alerting systems. This includes close collaboration with teams to ensure best practices are shared and adopted.
• Implement and improve SLIs, SLOs, and SLAs for cloud-based services. This includes close collaboration with teams to ensure best practices are shared and adopted.
• Lead incident response and root cause analysis efforts. This includes close collaboration with teams to ensure best practices are shared and adopted.
• Automate reliability processes and integrate with CI/CD workflows. This includes close collaboration with teams to ensure best practices are shared and adopted.
• Work collaboratively with DevOps, architecture, and development teams. This includes close collaboration with teams to ensure best practices are shared and adopted.

• 5+ years of SRE or infrastructure engineering experience. A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.
• Proficient with observability tools like Grafana, Prometheus, ELK, New Relic. A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.
• Hands-on experience in AWS, Azure, and/or GCP environments. A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.
• Strong automation background (Python, Bash, Ansible). A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.
• Fluent in French and English. A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.
• Track record of improving system reliability and reducing incident rates. A commitment to continuous improvement and a drive to stay at the forefront of industry trends is essential.

Proficiency with the following or similar technologies is required or strongly preferred:
• Prometheus, Grafana, ELK, New Relic, Datadog
• Rundeck, PagerDuty, Opsgenie
• Kubernetes, Docker, Istio
• AWS CloudWatch, Azure Log Analytics, GCP Monitoring
• Experience with game-day exercises and chaos engineering (e.g., Gremlin).
• Familiarity with runbook automation tools (e.g., Rundeck).
• Skilled at setting up synthetic and real-user monitoring (RUM).
• In-depth understanding of load balancing, failover strategies, and CDN configurations.

#LI-AB19

Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions, but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

• Azure architect
• Grafana
• Infrastructure architecture
• Ingénieur

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team-one of the largest IT and business consulting services firms in the world.