Medical Secretary (JCC)

The medical secretary works in a team environment providing clerical and secretarial support, as well as telephone triaging of patient calls, general office management.

• Community College diploma from a recognized two-year Community College or equivalent combination of education and experience.
• Minimum of five years' secretarial experience.
• Minimum 1 year experience in the telephone triaging of patients
• Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2, which may be subject to testing.
• Demonstrated proficiency in Word, Excel and Outlook.
• Proficient keyboarding skills, 60 w.p.m.
• Ability to transcribe from dictation.
• Excellent verbal/written communication skills and proficiency in English grammar.
• Demonstrated interpersonal skills with the ability to effectively handle inquiries from a variety of sources (patients, families and physicians).
• Excellent organizational skills for prioritizing workload.
• Demonstrated initiative and ability to work under pressure and meet deadlines.
• Highly motivated and self-directed.
• Tact and discretion in dealing with confidential matters.
• Ability to work independently and identify priorities.