Case Management Worker – Non 24 Hour Programs
(Bargaining Unit Position)
Hours of Work: 5 days per week, normally 9am to 5pm, with one evening per week and some flexibility required
Starting Date: ASAP
Salary: As Per Collective Agreement
Submit Resume to: ramya.rengaraman@homesfirst.on.ca
APPLICANTS MUST QUOTE “NICM-24”
This position supports clients in their housing by assessing and supporting their needs and adhering to the mission statement and policies & procedures of Homes First Society.
Job Description:
- facilitate tenant movement from shelters to secure long term permanent housing
- assist tenants in maintaining housing
- work with site staff to develop outreach and needs assessment criteria
- knowledge of rental legislation in Ontario and Hostels Guidelines and Procedures
- knowledge of current housing and support agency providers appropriate to our tenants and residents
- ability to understand and assess suitability of potential landlords and/or residences
- identify current issues, determine supports necessary, refer and support clients in preparation to entry level/transitional housing, and with referring worker, support move to site
- confer with front line support staff at site to transfer information from case file to staff team
- use case management as a tool to support residents in meeting their goals
- provide support including work readiness, basic life management skills, anger management, addiction counseling, assertive communication, setting goals, giving and receiving feedback, self-esteem, conflict resolution, problem solving and managing change
- provide support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation and more.
- apply knowledge of group processes and dynamics
- use excellent organizational and time management skills
- work independently and as part of a team
- communicate effectively in English, both verbally and in writing.
Qualifications:
- post-secondary education or equivalent.
- several years’ experience working with people who are homeless, under-housed and who are hard to house.
- knowledge of tenant population, diversity issues, anti-discrimination practices and systemic reasons for homelessness.
- knowledge of rental legislation in Ontario
- excellent interpersonal skills.
- knowledge of relevant laws, standards and guidelines.
- knowledge of resources and services available in the community.
- excellent interpersonal, conflict resolution and organization skills.
- certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
- Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset
- ability to work occasional evenings
Working in an environment where there may be smoke is required.
The successful applicant must provide a criminal record check that is satisfactory to Homes First Society
Homes First Society is an equal opportunity employer
Accommodation:
Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.
Covid-19 Vaccination Policy:
Please note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.
