Protection Services Clerk

Position Summary
We are seeking a Casual Protection Services Clerk at Kelowna Community Health and Services Centre in Kelowna, BC.

Days of work: Rotating, Days, Evenings, Monday to Friday, some Saturdays

Shift times: 07:00 to 19:00

How will we help you grow?

Join our clerical team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What will you work on?

• Provides clerical support to Protection, Services by performing duties such as liaising with various positions across IH regarding photo identification, taking photos, producing photo identification and access cards in accordance with established procedures, maintaining detailed records of all transactions, and ordering related supplies.
• Provides service to customers by performing duties such as receiving and processing requests for information, addressing and documenting routine customer complaints, identifying issues for management staff, and communicating urgent requests to appropriate management staff utilizing telephone and e-mail.
• Provides reception support by performing duties such as answering telephones, taking messages, drafting and sending e-mail and other written communications, responding to inquiries, greeting and directing visitors to appropriate individuals and scheduling appointments.
• Contacts various departments across IH and outside agencies (such as contracted security providers and municipalities) by telephone or correspondence for purposes such as providing and/or gathering required information and resolving routine issues. Refers any problems to the appropriate Protection, management team member.
• Types non-technical material such as correspondence, memos, agendas, minutes and spreadsheets using available software.
• Performs other related duties as required.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details;
• Your Resume indicating two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

If you are an experienced Clerk and want to be challenged in your role, come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today!

Qualfications
• Grade 12,
• Two years of related experience or an equivalent combination of education, training and experience,
• Completion of a 5 min Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only.