Switchboard Operator | Receptionist

Position Summary
East Kootenay Regional Hospital has an exciting opportunity for a Casual Receptionist to join their team in Cranbrook, B.C! This position works rotating days, nights & evenings - 06:00 to 14:00, 08:00 to 15:00, 08:00 to 16:00, 14:00 to 22:00, 22:00 to 06:00, 09:30 to 17:30.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

What Will You Work On?
This position performs a variety of clerical duties associated with operating the switchboard, receiving and registering patients, processing accounts receivable such as:
• Operating switchboard and public address/paging systems;
• Participates in various emergency procedures;
• Receives patients/visitors and directs to appropriate areas and checks valuables into the safe;
• Patient registration - admitting duties, arranging escorts for patients, preparing identity armbands, cards and admitting forms;
• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash;
• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for admissions and patient count.

What should your application include?
• Completion of Grade 12
• A current Typing Test of 45 nwpm or greater completed within past 48 months from a recognized institution
• Proof of Medical Terminology (complete certificate or course)
• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week);

Casual employment includes: short-notice, on-call availability; workload coverage during a temporary absence; and/or providing relief coverage in a specific position. Once hired into a casual role, employees are eligible to apply for internal postings including permanent part-time or full time positions. There are many opportunities with Interior Health that begin with casual positions and lead to regular employment.

If you are an experienced Switchboard/Receptionist and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, Apply Today!

Qualfications
Education, Training & Experience:
• Grade 12
• One year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to keyboard at 45 wpm.
• Working knowledge of medical terminology.
• Ability to operate related equipment (i.e. computer hard and software such as Windows, MS Office etc)
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with patients, visitors and employees in an effective manner.
• Ability to organize work.
• Ability to physically carry out the duties of the position.