Accounts Receivable Specialist (1 Year Contract)

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. 

The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

As an integral part of the KPMG Team, Business Enablement provides valued, responsive and cost-effective services enabling the business to have the right focus on our clients, our markets, our people, and our communities.

• Administer collections according to policies and procedures;
• Manage all outstanding balances for client payments;
• Maintain records of clients past due balances and follow up made;
• Day-to-day management of client accounts, including reconciliation, collection calls, dispute identification and resolution
• Locate and notify clients of past due balances by telephone, email, mail etc.
• Respond to internal and external client account inquiriesInteract with the appropriate departments to research outstanding balances and resolve client issues
• Meet with management to communicate key A/R information such as status of accounts
• Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collections
• Proactive and timely management of short payments and dispute resolutionIdentify and escalate client issues where appropriate
• Maintain detailed notes on collection activity and scheduled follow ups
• Produce adhoc reports related to A/R as requested
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans based on the clients financial position
• Prepare and mail client account statements as required
• Implement our collection management processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt
• Reduce DSO in accordance with agreed terms of business
• Skip tracing
• 
  At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

• Strong presentation, written, and verbal skills with the ability to effectively communicate with individuals at all levels of the organization;
• Able to deal with people sensitively and professionally at all times;
• Strong negotiation skills
• Attention to detail;
• Strong organizational, time management skills and the ability to multi-task;
• Strong communication, problem solving and analytical skills required;
• Ability to work independently and within a virtual or in person team environment
• Ability to adapt to a fast changing environment;
• Computer literacy, including effective working skills of MS Office particularly Word & Excel;
• 1– 3 years professional collections experience;
• Enrolment in CCP designation or equivalent

KPMG BC Region Pay Range Information

In British Columbia, the expected base salary range for this position is $46,500 to $70,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best 

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.