Knowledge Enablement Manager, Global Tax & Legal (24 Month Contract)

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Reporting to the Global Tax & Legal Knowledge Enablement Senior Manager, this role supports the delivery of strategically aligned community collaboration, knowledge sharing and business intelligence initiatives across KPMG's Global Tax & Legal Collective Strategy priorities. The role will have accountability for delivering a more consistent and benchmarked level of knowledge and collaboration support with a focus on communities, content, technology and data, business insights and research. Partnering closely with the broader Global Technology and Knowledge organisation and with other Global Tax & Legal Enabling Architecture disciplines e.g. L&D, M&C, Technology, the role will feed into the development of a more joined up approach to business planning and delivery execution.

• Supporting the Knowledge Enablement Senior Manager as a point of contact for multiple Global Tax & Legal Channels, Services Lines/Networks and Enablement Areas on all knowledge management activities and specifically relating to Communities, Content, Technology & Data, Business Insights and Research.
• Understanding the strategic direction and the collaboration and knowledge requirements/objectives of the one or more Global Tax & Legal Service Lines/Networks. Helping stakeholders identify new opportunities to leverage and maximise the effectiveness of knowledge best practices, programs and solutions.
• Establishing strong relationships with Global Tax & Legal business stakeholders and their teams and helping identify knowledge needs/requirements. Supporting the Knowledge Enablement Lead / Senior Manager with managing stakeholder communications and in resolving queries and issues.
• Fostering relationships with key stakeholders and other enablement teams. Pro-actively drive engagement with stakeholders to receive timely feedback that can be leveraged to enhance service delivery capabilities and processes.
• Supporting the Knowledge Enablement Senior Manager and business area stakeholders to embed M365 based business intelligence and automation capabilities in knowledge management practices. Ensuring that the Global Tax & Legal practice leverages the most recent and most appropriate knowledge and collaboration tools, technologies and functionalities.
• Monitoring knowledge enablement adoption and penetration levels including the measurement of critical business success factors, helping the Knowledge Enablement Senior Manager establish maturity model targets.

• Proven experience and technical/commercial awareness of the Tax and legal sector - a professional qualification in this field would - be beneficial
• A relevant undergraduate degree from an accredited college or university, or equivalent experience in Knowledge and Information Management or a related discipline
• Proven experience and technical/commercial awareness of the Tax and legal sector - a professional qualification in this field would - be beneficial
• Strong analytical and synthesis skills, including the ability to identify business issues and drive the delivery of actionable solutions
• Demonstrable experience in a knowledge management position / exposure to knowledge management focused projects
• Awareness of the principles of knowledge management models and processes, tools, structures and technologies  #LI-Hybrid

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.