Description
Start Date : Immediate
Position Type : Permanent
Position Open To : Internal & External Applicants
Posting Overview :
Under the direction of the Coordinator of Application Services, the Client Support Technologist is to provide training, analysis, technical and administrative support to all users of the student information system. The primary function of the job will be to maintain and technically support all school administrative applications. Other related duties as assigned.
Qualifications/Experience :
• University degree or three-year Community College Diploma with an emphasis on computer studies is a minimum;
• 2-3 years related experience in client support is required;
• thorough knowledge of computer software and an understanding of programming languages and databases;
• investigates, identifies, and resolves technical problems in the student information system software by possessing an ability to analyze problems quickly and recommend an immediate solution;
• understanding of vendor application releases and application testing;
• advanced knowledge and experience working with Microsoft Products such as Excel, Word, Publisher, Project, Access, OneNote, PowerPoint, Sharepoint, and Teams;
• experience with writing and updating student information procedure documentation;
• understanding of school board procedures and ministry guidelines;
• knowledge of school administrative procedures;
• excellent interpersonal, oral, written communication and programming skills are required;
• working effectively as part of a team;
• attend meetings when required.
Position Effective Date & Length :
Home location to be determined.
Permanent, CUPE 12-month, 35 hours/week, 7 hours/day
Level 5 - $30.64 - $32.39
Application Instructions :
Applicants should submit a resume before 4:00 p.m. on the posting closing date. Applications will only be accepted through our online process. Inquiries can be directed to: Sam Zoccano, Recruitment Officer, 519-336-1500 Ext. 31322.
All applicants will receive a confirmation email. If you do not receive one, please contact Apply to Education directly prior to the deadline date and time.
The Lambton Kent District School Board is committed to supporting inclusive and equitable learning and work environments for all. Through our recruitment and selection process, we strive to provide a qualified workforce that reflects the diversity of our communities. We welcome applications from candidates with diverse background and lived experiences as a member of a marginalized group, including but not limited to:
First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
persons who identify as women; and
persons of marginalized sexual orientations, gender identities, and gender expressions.
The LKDSB is committed to providing barrier-free and accessible employment practice in compliance with the Accessibilities for Ontarians with Disabilities Act (A.O.D.A.). In compliance with the A.O.D.A., the Lambton Kent District School Board will make necessary accommodations for applicants with disabilities to support participation in the recruitment process. Please contact Human Resources if you require assistance.
