Description
La technologie de la vitre d'automobile contribue à transformer notre façon de vivre la route. Chez Belron Canada, la maison mère de Speedy Glass, Lebeau vitres d'auto et Vanfax nous prenons cela au sérieux, et c'est pourquoi nous investissons sans relâche pour permettre à nos employé.e.s de réaliser leur plein potentiel.
Belron Canada est fière d’offrir un milieu de travail où la diversité, l’équité et l’inclusion sont au cœur de nos valeurs communes.
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The Assistant Manager will support the Service Centre Manager in planning and executing the day-to-day activities. You will help achieve a productive and profitable operation, while helping to promote a corporate image of excellence by pushing for results, building a strong team, and delivering excellent customer service.
Who you are:
- Assist Service Centre Manager in maximizing sales and profits by meeting and exceeding financial targets.
- Assist Service Centre Manager in establishing store objectives and implement strategies to achieve them.
- Evaluate team results according to performance indicators (KPIs) in order to make recommendations.
- Make recommendations to improve operational processes.
- Ensure customer expectations are consistently exceeded.
- Help develop and maintain a strong trade and fleet customer base.
- Help recruit, train and coach team members on an ongoing basis.
- Promote a safe and productive work environment where employees can achieve their professional and personal objectives.
- Provide technical support to Interlock and glass technicians.
- Ensure compliance with all insurance partners.
- Ensure full adherence to all company policies and procedures, including all safe work practices.
- Manage inventory levels to ensure product availability.
- Maintain a professional appearance, demeanour, and attitude at all times.
- Fulfill all responsibilities of Service Centre Manager in their absence.
This role is responsible for the following tasks:
- Minimum of three (3) years of experience in sales, customer service and/or management.
- Flexibility to work varied schedules and work locations.
- Mechanical aptitudes.
- Customer focused and results oriented.
- Team oriented with ability to lead and motivate.
- Exceptional communication and problem solving skills.
- Proficient in MS Office applications.
Why Belron Canada will bring out your best:
- You will be able to see the results of your work and are given the opportunity to try new things.
- Forget unpredictable schedules and long hours. We have a life and know you have one too.
- Our comprehensive benefits and pension package starts on your first day of employment.
- We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
We know job applications can be time-consuming and your time is important to us. That is why no cover letter is required in be a part of a community. You can make a difference. You can bring out your best.
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Nous croyons qu'une attention sincère peut faire une réelle différence dans l'expérience du client, et cela commence par faire une différence dans la carrière des membres de notre équipe.
Belron Canada possède 325 centres de service, 2 centres de distribution, 27 entrepôts et plus de 1 200 employé.e.s à travers nos 10 provinces Canadiennes.
L'entreprise exploite plusieurs marques de commerce bien connues, notamment Lebeau Vitres d'autos, Speedy Glass, Apple Auto Glass, DURO vitres d'autos, Vanfax et Belron Canada (la maison mère).
Belron Canada est membre de Belron International, le chef de file mondial en matière de réparation et de remplacement de vitres automobiles et de recalibrage des caméras frontales des systèmes avancés d'aide à la conduite (SAAC) dans 29 pays à travers 6 continents.
Notre poursuite de l'excellence nous engage à fournir des soins durables de classe mondiale pour nos communautés et le climat.
Si vous accordez à votre carrière la même valeur que nous accordons à nos employé.e.s et à nos client.e.s, il n'y a pas de meilleur moment pour vous joindre à Belron Canada et faire preuve d'excellence avec nous !
