eLearning Developer

*** 24 MONTH TEMPORARY ROLE ***

We’re on a mission to reimagine what organizational training can be at METRO, and are looking for talented, curious, and motivated people to join our team as we set out developing the next generation of engaging and impactful learning experiences for our people.

Summary:

This position reports to the Sr. Manager, Training and Organizational Development. As an experienced eLearning developer at METRO, you will be responsible for both transforming existing training material into new experiences while also building new and engaging eLearning courses, job aids, simulations, instructional videos, and other resources to support employee skill development and on-the-job performance. You will also partner with internal customers, other business units, and team members across different divisions to adapt existing content, create learning materials, and design comprehensive training programs and digital learning products for a variety of employee groups.

Responsibilities:

Instructional Design

• Partner with business groups to conduct needs analysis and draft training solution plans.

• Assist in performing task analysis, identifying learner characteristics and skill gaps, and specifying learning paths and instructional strategies.

• Apply instructional design and adult learning principles to create effective training materials to drive employee engagement, skill development, and productivity.

• Collaborate with Subject Matter Experts (SMEs) and team members across the business to create self-directed, instructor-led, blended, and micro-learning training experiences.

eLearning Development

• Use eLearning authoring software and multimedia business tools to storyboard and develop interactive courses and immersive training experiences (Articulate360, Camtasia, AI audio/video, Vyond, etc.)

• Capture, edit, and produce high-quality photographic and video-based training and communication materials (DSLR, 360° video, Adobe suite, etc.)

• Assist in the development of an eLearning asset catalogue.

• Apply visual, graphic, and informational design principles to training material layouts.

• Provide visual and design feedback to improve the usability and learning experience of training and multimedia content and the LMS user experience.

• Develop style guides for various forms of learning content.

• Conduct beta testing and formative evaluations of courses and training materials.

• Analyze feedback and learning data to continuously improve training materials and programs.

• Some travel may be required.

Learning Management System (LMS) Administration

• Collaborate with LMS administrators to upload and manage training material and resources within the LMS platform (Docebo) to ensure easy access for employees and a user-centered design experience.

• Write content descriptions, upload course banners and images, manage system tagging, and enable appropriate course settings, notifications, and visibility rules.

• Assist with eLearning troubleshooting and resolving technical issues with LMS content delivery.

Qualifications:

• Bachelor’s degree or college diploma with a specialty in Educational Technology, Adult Learning, Visual/Graphic Design or User Experience Design (UX), eLearning, or another related speciality.

• 3-5 years’ experience in eLearning design creating technical, functional, and interpersonal training.

• Portfolio of material demonstrating creative and compelling learning design solutions.

• Highly proficient with Microsoft Office suite (Word, Excel, PowerPoint, Teams).

• Advanced skills using various eLearning authoring tools (Articulate360, Camtasia, Vyond, etc.).

• Excellent written and verbal communication skills.

• Growth mindset with strong critical-thinking, creativity, and a desire for continuous improvement.

• Experience using or managing modern LMS/LXP platforms an asset.

• Retail, corporate Learning and Development (L&D), or Education experience an asset.

• Bilingual French preferred; other languages an asset.