Regional Death Investigation Administrator

If you're an individual with a strong office administrative background and excellent organizational ability, we'd like to hear from you.

In this role, you will provide senior level coordination and delivery of key administrative functions, operational requirements and activities within the Regional Coroner's Support Unit (RCSU).

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this role, you will:

• Coordinate and manage the administrative aspects of case files relating to death investigation in Ontario;
• Respond to inquiries from the public, provide explanation of processes and services and action requests;
• Receive, produce and review a variety of sensitive and confidential documents;
• Review, reconcile and prepare financial invoices and order office supplies;
• Manage administrative aspects of case files, electronic and hard copy correspondence, use of tracking and bring forward system, and facilitate information flow and collaborate with regional Coroner offices using the provincial case management system;
• Liaise with internal and external stakeholders/agencies at all levels;
• Coordinate administrative requirements for inquests conducted within the region and death review committees;
• Conduct and review claimant searches for unclaimed deceased persons;
• Schedule appointments, meetings, presentations, and events for the Regional Supervising Coroner (RSC);
• Work with the RSC with recurring processes such as the recruitment of coroners and manage the administrative aspects of these processes.

How do I qualify?Financial and Administrative Knowledge and Skills• You have demonstrated office administrative skills to provide executive level administrative support and services to the Regional Supervising Coroner (RSC).
• You have ability to acquire and apply knowledge of relevant legislation and policies to provide detailed responses to inquiries and assist in the administration of the Anatomy Act and the Coroners Act.
• You have experience with financial, procurement and related administrative policies, procedures and guidelines and the purchasing supplies and equipment.
• You have experience reviewing and reconciling invoices/statements.

Communication and Interpersonal Skills• You have demonstrated active listening skills as well as patience, empathy, and tact in order to communicate with bereaved individuals.
• You have proven customer service skills to provide professional, tactful and responsive service to both internal and external clients.
• You have interpersonal skills to develop and maintain effective working relationships with internal and external stakeholders.
• You can prepare and proofread various documents such as letters, official forms, reports, briefing material and spreadsheets.
• You are familiar with medical and legal terminology.

Organizational and Information Management Skills• You can determine the urgency of issues and set priorities amongst competing demands.
• You have knowledge and experience with information and records management practices to maintain and monitor correspondence, information flow within the provincial case management system.
• You have the ability to utilize existing bring forward systems and create a system, as necessary, to optimize organization of all case related materials.
• You have experience organizing and coordinating meetings and coordinating logistical requirements and arrangements.

Judgement and Analytical Skills• You have experience with privacy and security principles and practices, including the Freedom of Information and Protection of Privacy Act (FOIPPA).
• You exercise political acuity, tact and discretion when handling sensitive and highly confidential materials and information.
• You have demonstrated judgement skills to screen callers/contacts and provide only appropriate information.
• You have analytical and problem solving skills to identify, assess and resolve issues within scope while referring out of scope issues to the appropriate person.
• You are able to work independently with limited supervision.

Computer Skills• You are proficient with computers and MS Office applications (Word, Outlook, Excel, Teams etc.,) and Adobe Pro and can create reports, forms, correspondence, presentations, charts, tables and other documents.
• You have experience using information systems and have the ability to learn new systems quickly (i.e. Coroners Information System; QuinC).
• You have strong and accurate keyboarding skills.

Additional Information:

Note:

• The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-SL-222061/24

How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, November 20, 2024 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

Apply Online