Senior Telecommunications & Network Specialist

The Ministry of Health is seeking a dynamic Senior Telecommunications & Network Specialist to lead the implementation and maintenance of SD-WAN solutions and oversee our network infrastructure. In this pivotal role, you will ensure the reliability and performance of network services across our enterprise, with a focus on supporting the critical operations of Emergency Health Services. Your leadership will drive innovation, enhance service quality, and advance our technological capabilities.

If you are a proactive leader with a passion for cutting-edge technology and a commitment to excellence, we encourage you to apply. As the field of Next Generation 911 (NG911) evolves rapidly, this role offers continuous opportunities for growth, providing an engaging and intellectually stimulating environment for professionals who thrive on learning and innovation.

Note: This position is located at 5700 Yonge Street, North York, ON; however, alternate work arrangements may be available.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this role, you will:
• provide enterprise-wide technical subject matter expertise on infrastructure issues across the enterprise
• seek out new technologies; to recommend to design, develop and implement innovative/leading edge solutions that meet the needs of the IT infrastructure of Emergency Health Services
• proactively lead efforts to improve the reliability and quality of network and telecommunication services
• develop, implement and coordinate incident reporting standards and procedures to ensure continuity and consistency
• oversees the testing and implementation of network and telecommunications applications (e.g., telephony/voice processing) including ongoing support, updates and refreshes
• provide enterprise-wide technical consulting on remote access (SSL & IPSec, VPN), WAN compression devices, site to site VPN connections, firewalls, SDWAN, and emergent Cloud-based network methodologies

How do I qualify?Technical Skills:You have:
• technical subject matter expertise in enterprise network infrastructure
• knowledge of networking operations
• experience with Cisco SD-WAN (Viptela) implementation and migration
• experience with firewalls installation, configuration, daily operation
• fluency with both Windows and Unix OS Administration
• working technical knowledge of network control, network management, and security protocols
• knowledge of best practices for securing SD-WAN connections (incl. data privacy, preventing unauthorized access, and protecting against cyber threats)
• knowledge of SD-WAN interactions with cloud services
• knowledge of Quality Of Service (QoS) and configuration of QoS policies
• knowledge of virtualization concepts and overlay network technologies
• proficiency in network monitoring tools and techniques to diagnose and troubleshoot connectivity issues, performance bottlenecks, and other network-related problems
• knowledge of IP routing and L2 in datacenter using Cisco
• experience with IPv6
• experience with OS/Tools; configuration management of networking devices using automation tools and API scripting
• experience with Windows Active Directory
• experience overseeing the testing and performance of integrated, multi-service network systems
• knowledge of current/emerging technology and trends to evaluate application to ministry/government infrastructure requirements
• knowledge of incident reporting standards and procedures to ensure continuity and consistency

Project Management Skills:• You have knowledge of project management methodology, analytical tools, and processes
• You can lead several large scale technical projects across multiple programs and ensure compatibility and proper integration of technologies
• You can provide overall leadership of all technical aspects of large scale infrastructure projects to ensure the implementation and testing phases are executed smoothly and within deadlines

Procurement Skills:• You have knowledge to provide technical expertise in procurement processes, conduct market research, and communicate with vendors

Analytical, Organizational and Strategic Thinking Skills:• You can conduct research into networking issues and products as required
• You can lead enterprise-wide consultations, provide input into technology strategies, and to oversee the planning, development , design and integration of large-scale projects and initiatives
• You can provide advanced consulting and advisory services to identify network/telecommunication technologies which facilitate business practices
• You can provide high level incident situation management
• You can conduct market research, recommend and participate in the development of new emerging technologies for EHS, review current/emerging technology and trends, and to evaluate infrastructure requirements
• You are committed to continuous learning, have willingness to stay updated with the latest trends, technologies, and best practices

Communication Skills:• You can develop business relationships by providing advanced technical expertise to Cluster and Ministry senior management
• You can create presentations, provide technical instruction and/or technical advice, provide recommendations to clients
• You can ensure effective communication for collaborating with different teams, understanding client requirements, and translating technical concepts into understandable terms for non-technical stakeholders
• You can prepare reports and conduct post-mortem evaluations

Additional Information:

Note:

• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• W-HL-218483/24

How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Friday, November 22, 2024 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

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