Senior Manager, IT Special Project Management

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 60 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Senior Manager, IT Special Project Management. This job is full-time permanent.

The Senior Manager, IT Special Project Management is responsible for the successful delivery of multiple IT concurrent Special Project including but not limited to Merger and Acquisition (M&A). In this role, the individual will coordinate the work of various IT functions within the scope of a broader project. He/She will also coordinate the work of Project Managers working under his supervision, on a as needed basis, and will work with them to ensure successful project outcomes through a disciplined project management process and in close collaboration with business partners, team members and various IT functions.

Leadership:
- Build and lead a high-performing team of ad-hoc Project Managers, providing mentorship, guidance, and professional development opportunities to ensure a cohesive and skilled workforce while fostering a culture of collaboration, positive team environment, and provide direction in ambiguous situations.

Planning and Scheduling:
- Coordinate the activities of different project teams working toward a common purpose.
- Support Project Managers in planning and structuring projects, consult on the use of project management tools.
- Create and maintain integrated schedules for projects, track program interdependencies, maintain and present status of the program.

Delivery and Execution:
- Establish and insure execution of project execution plans.
- Oversee project delivery, plan and execute complex IT project and/or multiple concurrent projects using standard project management tools and processes.
- Ensure projects meet quality standards, deliverables, timelines, and budgets while addressing risks and issues proactively.

Financial Management and Resource Allocation:
- Administer and manage budgets for executing various IT Special and M&A projects.
- Ensure each project meets their individual budget.
- Perform resource capacity analysis to ensure project resources are applied efficiently and effectively.
- Provide necessary resources to project teams for efficient execution.
- Prioritize activities that lead to achieving the organization’s objectives.

Communication:
- Draft and present status updates using effective verbal and written communication.
- Track key performance indicators (KPIs) to measure project performance, prepare regular reports and present insights to leadership.

PMO Process Improvement:

- Work in collaboration with Project Governance to Improve project management methodologies, tools and processes to drive efficiency and effectiveness within the PMO.

Change Management:
- Assist organizational change management (OCM) in proactively identifying and communicating business process changes and impacts to the organization.

Job Characteristics:

This role will have direct accountability to ensure proper execution and delivery of the projects to support special project and M&A project. Depending on the scope of the project it will have impact on various aspect of the business where IT is involved.

Critical Competencies:

- Ability to lead IT project implementations and integrations.
- Versatile IT professional with strong ability to handle different IT challenges seamlessly.
- Extensive knowledge across different IT domains including Infrastructure, application, security and more.
- Excellent interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users.
- Skilled in negotiating and problem-solving with both internal and external stakeholders.
- Outstanding attention to detail combined with the ability to see the big picture.
- Comfortable exercising judgment and using analytical skills in ambiguous situations.
- Ability to learn quickly and adapt to a changing environment; proactively seek out information when necessary.
- Strong understanding of business requirement and general business acumen
- Experience monitoring and managing vendor performance.
- Decisiveness: Prefers quick and approximate actions in many management situations

Qualification:

- Bachelor's degree in Information Technology, Business Administration, or related field.
- PMP certification and/or training.
- 15 years of hands-on experience across various IT domains with a deep understanding of infrastructure, applications, security, and other critical aspects.
- 10+ years of experience in IT Project Management including end-to-end experience for medium-to-large projects and programs, with progressive leadership responsibilities.
- Strong project management skills, with the ability to prioritize tasks and meet deadlines.
- Knowledge of Project Management tools.

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

Four core values influence everything we do at Resolute and help ensure our continued growth and success:

• Work safely
• Be accountable
• Ensure sustainability
• Succeed together

Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company.

Resolute Forest Products is committed to the principles of employment equity.

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Information Technology