Description
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
DescriptionThis schedule for this role is Monday - Friday (total of 37.5 weekly hours) and being hybrid requires working in the office 3 days a week.
This role also requires flexibility with the below:
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- Availability on CAD/US holidays,
- Evening, Night and Weekend shifts,
- Rotating work schedules and shifts
Receive pre-alerts for incoming shipments
Create recovery scheduled based on all pre- alerts received
Dispatch runners and line-haul drivers according to schedule
Resolve any issue arising from recovery attempt
- Runners
- Line-haul drivers
- Ground handlers
- Customs
- Warehouse
Coordinate with stakeholders to facilitate customs clearance
Coordinate pick-up and delivery
Work with Canada Customs, broker/s and other stakeholders to ensure compliance
Receive and prepare supplier invoices
Follow up on supplier invoice payments with AP
Apply customer contract according to activities performed
Prepare supplier invoices for payment
Work with the billing team to ensure clients are invoiced on time
Enter all billable activities into designated computer system
Respond to overseas customer queries related to inbound loads
Coordinate with warehouse to manage return shipments
Prepare monthly reports
Attend to destruction of shipments with CBSA supervision
Ensure signed E15 forms are sent to broker for CREDITS program
Arrange return shipments with export shipping agents
Complete Export declaration in CERS for return shipments
Routing of shipments and preparation of pre-alert documents
Booking of all shipments with airlines, steam ship companies and trucking firms
Oversee consolidation and assembly of shipments at gateway
Document preparation for international Global Expedited shipments, including but not limited to MAWB, HAWB, commercial invoice and certificates of origin
Work with Bonded warehouses to ensure regulatory compliance
Working closely with the Operations team to ensure customer satisfaction
Qualifications
- Excellent administration skills and attention to detail
- Proficient in Excel & Word are mandatory
- Excellent customer service skills and customer focus
- Excellent verbal and written communication skills
- Ability to multi task, accustomed to working with minimal supervision, confident and conscientious
- Proficiency in both International and Cross Border import and export procedures
- Knowledge of Air/Ocean Imports documentation and procedures
- Experience in multiple freight forwarding product offerings
- Experience or demonstrated knowledge in Customs Regulations and bonded warehouse procedures/requirements
- Experience in cutting MAWB, HAWB, Ground Bills of Lading and Export Declarations
CIFFA 1 & 2 certification are assets
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: National Manager, E-Business Solutions
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.