RCAP Equipment Finance Associate - Bilingual

Rsum du travail

Description du poste

What is the opportunity?

The Equipment Finance Associate plays a key national middle office role in mitigating credit, client, reputational and operational risks related to simple and complex leasing processes, supporting RBC Leasing products and services to business clients and partners. The Equipment Finance Associate is a key relationship partner for the client responsible to enhance the client experience through the effective management of leasing administration and fulfillment for leasing transactions. The Equipment Finance Associates support revenue growth, operational effectiveness and risk mitigation balance through efficient and effective end to end preparation and co-ordination of lease documentation from approval through to funding.

What will you do?

• Timely and accurate update of required information for all assigned leasing transaction details e.g. supplier, banking and equipment details, last activity using multiple systems and technology applications.
• Production of accurate and timely of all contract documentation (100%) and submission to the client for execution in line with the transaction approval, policy, procedures and PPSA laws
• Timely follow up and collection of documentation and information with key contract contacts e.g. client, suppliers, insurance brokers by phone and/or email required to complete the transaction
• Responsible for the reconciliation of all invoices and proof of payments ensuring alignment to the contract approval and policy and procedures. This involves collecting payment receipts and matching invoices to the transaction online approval. This involves accounting for every proof of payment to mitigate credit risk.
• Responsible for the timely follow and resolution of any deficiencies/out of orders with the client, internal/external partners
• Complete all security registration in line with the transaction approval, policy and procedures and Personal Property Security Act and data input into the technology application. This can include search of registry service, obtaining waivers to mitigate risk to the bank. Complexities arise due to varying provincial regulations.
• Uses internal / external resources to investigate evaluate and resolve issues that will impede funding in line with policy/process/procedural guidelines in order to satisfy the client needs/client escalation
• Proactively assists other team members during peak period, sundry absences and vacations ensuring that established client commitments, quality and service levels are maintained
• Provides after sales support by liaising with internal partners (including Business Development Officer (BDO)), vendors, customers, other financial institutions and other internal partners to clarify transactions. Activities related to this responsibility include: follow-up on missing information required to start and complete transactions; collect information to execute documentation using strong knowledge of leasing products, processes, procedures and provincial tax regulations and Personal Property Security Act (PPSA);
• Upon review of the transaction approvals on the system, identify and the proactively make recommendations to internal partners regarding leasing options and products to ensure enhanced customer experience, mitigate any credit and operational risk in order to expedite the transaction to close.

Credit Compliance
Responsible for the timely follow up of all Lease Documentation Reporting expiry and out of order reporting with clients and internal/external partners and any updates to relative technology applications in line with established policies and procedures

What do you need to succeed?

Must-have:

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
• Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities
• Demonstrated ability to solve problems by generating, evaluating and implementing alternatives.
• Detail-oriented and able to comprehend the terms and conditions ofcontracts
• Proven sales experience
• Advance customer service, selling, and negotiation skills

Nice to have:

• Working knowledge of equipment financing documentation.
• Knowledge and understanding of credit policies, security documentation, and policies
• Leasing experience
• Working understanding of PPSA (The Personal Property Security Act ) laws across the country
• Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)
• Direct or indirect vendor financing/leasing experience including skills in writing and submit credit proposals/presentation and financial math
• Proven networking and client acquisition skills with the ability to foster and maintain internal and external relationships

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program of flexible benefits, unlimited commission pay, and pension options
• World-class training programs and career development opportunities
• The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
• A flexible work schedule based on client preferences and your own work/life balance
• Innovative mobile technology to ensure your success

Comptences professionnelles

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