Sr. Technical Analyst, Pre-Production Mainframe

WHAT IS THE OPPORTUNITY?

Senior Technical Analyst will support the pre-production and Disaster Recovery for the mainframe environment. The resource will provide 2nd level support for implementing software and hardware changes with on-call rotation.

WHAT WILL YOU DO?

• Provide 2nd level 7/24 on-call/hybrid work support for all GCC System Z mainframe environments.

• Ensure that processes are established to provide maximum availability to all clients.

• Contribute to the ongoing process of DRP of all System Z environments.

• Participate in the implementation and roll out of new hardware/software.

• Plan and co-ordinate the roll out of major releases on the many images including software and hardware.

• Improve reporting, tracking and escalation of high-severity problems especially those that have a high probability of affecting production availability.

• Provides direction, expertise, feedback, coaching and development to build the capability of more junior staff.

• Continually enhances skills and builds knowledge in all aspects of the organization, the business and information systems.

• Create the appropriate Problem Resolution Procedures.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Post-secondary degree or diploma in a related discipline

• Required and suggested experience with:

  • IBM zSeries hardware

  • IBM z/OS operating system

  • REXX

  • IMS, DB2, CICS, MQ series, TSO, ISPF, WebSphere, SA390, ServiceNow, Change Management, Incident Management, GDPS, DFSMS.

  • SA/390 System Automation

  • Mainframe infrastructure hardware and software products

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

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