Bilingual Customer Traveling Trainer
Reynolds and Reynolds (Canada) Ltd.
Montréal, QC-
Nombre de poste(s) à combler : 1
- Salaire À discuter
- Temps plein
- Publié le 9 octobre 2024
-
Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Primary Responsibilities:
- Virtual weeks (at home office) (15-25% of the time)
- Prepare for upcoming installations utilizing company equipment (15-30%)
- Communicate with internal groups
- Assist with remote training or additional services as needed
- Administrative duties like submitting reports, and sending weekly updates
- Travel to dealership sites individually and with a team (75-85% of the time)
- Meet with dealership management to understand their business needs
- Configure solutions and training based on business needs
- Provide training and support of software to customer personnel
- Troubleshoot customer issues, diagnose, resolve and/or escalate problems
- Monitor individual work load and prioritize responsibilities
- Train/share knowledge with team members
- Use of time for learning, growth and development
Qualifications:
- Ability to travel up to 80% of the time
- Ability to travel to the United States for company-paid training
- Ability to problem solve and train customers on software products
Working Conditions:
- Driving company vehicles on a daily basis, and occasional airfare travel - sitting on average 1-4 hours
- Presenting. which requires the ability to stand, sit, and use a pointer
- On-site visits require frequent standing up to 8 hours a day assisting the customer; bending and squatting to connect equipment; climbing customer stairs; lifting arms to reach servers or other office area shelving
- Packing, lifting and carrying personal luggage up to 50 lbs (discretionary) 15 minutes-1 hour a day
- Require to look at a computer screen for up to 8 hours a day with the possibility of typing up to 6 hours a day
Prior Experience:
- Exceptional communication and organizational skills
- Ability to multitask in a fast-paced environment
- Outgoing, friendly personality
- Strong written and verbal communication skills
Training includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions “in action” by visiting car dealerships that already utilize our solutions on a daily basis.
- Strong written and verbal communication skills
- Fluent in French and English
- Ability to travel 80% of the time
- Able to travel to the United States for company-paid training when deemed appropriate
- College diploma or University degree required
- Outgoing, friendly personality
Exigences
non déterminé
non déterminé
non déterminé
non déterminé
D'autres offres de Reynolds and Reynolds (Canada) Ltd. qui pourraient t'intéresser
- Partager cette page
- Partager sur Facebook
- Partager sur Twitter
- Partager sur LinkedIn
- Imprimer l'offre
Plus d'offres similaires à "Bilingual Customer Traveling Trainer"
-
DIRECTEUR(TRICE) DE L'EXPERIENCE CLIENT
Anjou,QC
Publié il y a 10 jour(s)
-
Agent de Recouvrement en Centre D'Appel- BILINGUAL
Laval,QC
Publié il y a 17 jour(s)
-
Directeur/directrice de magasin en formation - Store Manager in Training
Longueuil,QC
Publié il y a 18 jour(s)
Voir plus d'offres similaires
Chercher d'autres emplois
On crée le match parfait
Jobillico te propose instantanément les offres d’emploi qui te correspondent.
