Deskside Technical Support Specialist to maintain and support IT equipment and software in Halifax

Our valued client is looking for a Sr. Deskside Technical Support Specialist to maintain and support IT equipment and software.

8 month contract, fully on-site in Halifax, NS

Tasks include:

• Desktop support responsible for end user computing.
• Maintain & Support AV equipment in conference rooms and support additional audio/video requirements for events including town-hall meetings, VTC support and webcasts.
• Printer support.
• Windows OS installation, test and deploy windows images to LM Canada systems.
• Software installation & support
• Ensure IT practices are completed in accordance with LM Security practices.
• IT purchase requisitioning.
• Maintain accurate inventory of computer hardware and other IT equipment.
• Professional communication.
• Excellent customer service skills

Must have:

• Prior experience delivering support in a Microsoft Windows (365) environment
• Experience supporting audio/visual equipment/software for use in conference rooms
• Eligible for secret clearance with the Federal Government

Nice to have:

• Community college with a diploma (technician)
• Experience providing IT support in a production environment (in addition to general office IT)